Swickard Acura of Thousand Oaks

"Very welcoming and comfortable place to wait for my car! This is my second MDX and I love my car. Professional service and highly recommend! Frank was very helpful and took the time to explain things and answer all of my questions - I highly recommend him and this Acura location! :)"

"I went in to Acura of Thousand Oaks to take care of something. I met Joel Aguilar (very professional, good listener and understanding) I explain to him the purpose of my visit. Joel and I then started talking about the loyalty program from Acura. 24 hours after my initial visit, Joel gave me a deal that I could not say No to the car that i liked. Joel was able to get me into a 2023 Acura TLX Type S. Joel, Dave, Rick, Vivian and Amir were all understanding of what I was looking for in my new Acura and they all worked together to make it happen. If you are looking into getting a new Acura, head over to Acura of Thousand Oaks and ask for Joel Aguilar he will listen to what you want and he will help you get into a new Acura. Trust me, I was not planning on getting a new car but Joel worked his magic and was able to get me a great deal. Will buy from Joel in the future."

"This is the third ACURA I’ve purchased from this dealership and each experience has been extremely professional from the sales team to finance. I have purchased cars and SUV’s from other dealerships and. no one compares to Swickard Acura. We are treated respectfully and thoughtfully even after the purchase has been completed. You won’t be disappointed."

"I would like to express my utmost satisfaction with the recent service I received at Swickard Acura of Thousand Oaks dealership for our vehicle. The outstanding service provided by Ian deserves commendation. Ian's professionalism and attention to detail were evident throughout the entire process. He took the time to explain the service, making sure I felt informed and comfortable with the process. It's employees like Ian (also Leo with my previous time) who contribute significantly to the positive reputation of your dealership. His dedication to customer service has left a lasting impression on me, and I wanted to take a moment to acknowledge and appreciate his efforts. Thank you for consistently delivering exceptional service. I look forward to future visits to your dealership based on the positive experience I had with Ian. Best regards, Mathew Chamakala"

"I've been a loyal customer at this dealership for my last two MDX purchases and have consistently chosen it for servicing over the years. I'd like to highlight Frank and Leo for their exceptional service - they're always attentive, communicative, and patient. Recently, I ventured to purchase an electric vehicle for my wife at DCH Ford, located just down the street. We opted for the Mach-E for two main reasons: our preference to avoid supporting Musk and the fact that Acura hadn't yet released their electric vehicle. This marked our first American car purchase since 1995, after having primarily driven Acura and BMW vehicles. Our experience with the Mach-E was eye-opening, particularly in contrast to the service we're accustomed to. The shortcomings at Ford were evident – from the lack of complimentary car washes and loaner cars to an overall experience marred by misinformation, missed appointments, and lackluster sales service. While the service staff at Ford were the one redeeming quality, it still couldn't match the level we've experienced here. Returning to Acura today to drop off my car, I was reminded of the excellent service I've always received, complete with the assurance of a loaner car. For those who, like me, have been long-time customers and perhaps taken this level of service for granted, a visit to DCH Ford will starkly highlight the vast difference in customer care and attention."