Jiffy Lube

"My daughter requested high-mileage oil ($86.99), but received premium oil ($112.99). Not cool to ignore and overcharge customers."

"These guys are professional and friendly!!! They are truly good at this profession and I will always come back to this location on El Camino real in San Jose for all my auto needs!!!"

"Ariel was really welcoming and helpful. Whole team was quick and efficient. Did a full synth oil change and a radiator flush. Scion xB is at 230k still running like a champ. It burns oil and leaks a bit but under 3k miles they'll top me off complimentary on oil so it's nice. I still keep a quart in my car just in case."

"Its ok but they can improve on not making an oily mess in the engine after i had my oil change smoke comes out of my hood due to the oil spill near the exhaust manifold and oily finger marks in the hood UPDATE!!! JUST CHECKED MY CAR BECAUSE THERES A PUDDLE OF OIL WHERE I PARK AND NOW SAW MY OIL PLUG FULL OF SILICONE THATS NOT HOW I HAD IT THEY CHARGE ME $161 FOR AN OIL CHANGE AND THEY STRIP THE THREADS UNBELIEVABLE HAD MY RATING AT 4 STARS NOW LOWERED IT TO 1 IF NOT LOWER"

"Everytime I go here there a weird vibe. Not sure if management pushed their staff to upsell but when I take my Honda in such as today they wanted to charge me $52 plus plus. They mailed me a coupon and when I mentioned it they said it was still $52 so I pushed a little harder in an attempt to get a fair, accurate quote. A different team member came over and quoted me $38 after trying to upsell synthetic oil which, while superior to 5-30 want what I wanted. Just a weird feeling here and it's pretty much every visit. I alternate between quality tune up on Winchester which I should have gone to, this was neither a fun or enjoyable experience and now I'm worried about the quality of their work given I diplomatically had to push them to be straight and honest with me."