Pavilion Car Wash, Quick Lube and Detail Center 2334 Fair Oaks Boulevard, Sacramento, CA 95825

"I just left this business. I have frequent this business over the years and the service is getting worse. I paid $85 for a hand wash and it appears they looked completely past the wheels. Brake dust all over my wheels, tire shine is spotty and inconsistent. This was my last trip there, I'll wash my own vehicle going forward before I pay almost $100 for a poor car wash, the results are about as comparable to a $13 wash at an automated wash at the gas station. They are great for new cars that are a little dusty but at those prices, you'd expect them to at least put water on the wheels and tires. Not again for me, good luck"

"This place used to be good. Not the best quality car wash anymore. Used to work there and there was much better attention to detail. For a $50 car wash I kinda expected them to vacuum between the seats/under seats. There was still mud on the leather seats, etc. And when I pointed it out the guy says "we save that sorta thing for the detail shop". Definitely won't be coming back again. Bummed it's not as good as it used to be....."

"This is a place I wished I never visited. I went there for an oil change and little did I know, that oil change was going to cause so many issues, issues that the company has admitted fault to yet they have done nothing to remedy the situation. They changed my oil and I went on my way to the Bay Area, 60 miles later while I'm on the freeway my vehicle flashes LOW OIL PRESSURE and I pull over. I look under the vehicle and it's all covered in oil and the dipstick has no oil on it. I call them and they told me they would reimburse me for getting the vehicle towed back home (Sacramento). I got it towed back home and since at this point I had ZERO faith in the Pavilion quick lube, I towed it to an auto repair shop to have it looked at. They proceed to tell me the oil change place broke my oil filter housing, installed it on my vehicle and sent me down the road which caused the oil to leak out of the engine as im driving it. To add insult to injury, they(Pavilion) admitted to having the part they broke from the filter housing in their possession and they also have video of them totally butchering the simple oil change. Even with this evidence they have refused to reimburse me for anything. This incident has happened over a month ago and they stopped communicating with me and will not answer my calls or emails. I submitted invoices and receipts for the costs I incurred due to their mistake and they have not reached back with a resolution. So if you think these people have your back, or they will own up to their mistakes and make things right. You are sadly mistaken. They will do everything in their power to ignore issues and sweep everything under the rug or find a way to make everything your fault. This place is the exact reason why quick lube places get a bad reputation, and for this establishment its a well deserved bad reputation. STAY AWAY FROM THIS ESTABLISHMENT! You have been warned. Spend your hard earned money somewhere else and support businesses with actual morals and integrity."

"Worse place ever! Asked for a complete wash and specified that I wanted my wheels cleaned and they were still as dirty and when I came in!! I guess they just promise what you want to hear and give you what they want to.. won't be going back."