S & K Towing
About the Business
S & K Towing is a reliable and efficient storage institution located at 1520 Avenida de la Estrella in San Clemente, California. No matter the size of your vehicle emergency, rest assured that S & K Towing will be there to assist you with their Certified Trained Drivers and convenient, fast response time. They offer tow rates starting at $105, roadside assistance starting at $85, and monthly storage rates starting at $50. They also hold weekly vehicle auctions at their Aliso Viejo yard. Serving cities, tollways, freeways, and highways in South Orange County, S & K Towing has been dedicated to the community since 1997. Customers have praised their friendly service and efficient assistance in various situations. Whether you need a jump start, tire change, or a vehicle towed, S & K Towing is the company to call for all your towing and roadside assistance needs.
Photos
Location & Phone number
1520 Avenida de la Estrella #C, San Clemente, CA 92672, United States
Reviews
"S&K Towing in San Clemente, NOT SK Towing. I spoke to two separate people, the first being a very professional lady who I had no issues speaking with. The second was Bryan Martin, who was extremely unprofessional, hung up on me multiple times, had the most disrespectful and unhelpful attitude toward me and was speaking to me as if I was a child. If you can avoid any dealings with this company, I would steer clear."
"Honestly, these guys are lying, irrational hotheads! I will never do business with them again. Seriously, worst unprofessional behavior I experienced from any business in 2023! I hired them to help my daughter unlock her door since she locked keys in car. She made payment after service. Unbeknownst to us, she had fraud issues on her card around the same time as their service took place so her card was frozen. Brian from S and K called my daughter later with threats in order to collect and he also claimed to be the Department of Justice. She told me immediately, so I thought this was fraud or a scammer especially since it was a personal phone number. I called the number back to find out what was going on and this angry dude Brian starts barking and yelling at me as I’m questioning him being the DOJ as he demanding the money and then hangs up. So I called the S and K towing number on Google to resolve payment if it wasn’t collected. I confirmed that payment had not been received so I paid the amount right away even though the clerk Kevin was almost as bad as Brian."
"The owner was very disrespectful. I went to pick up my Kia soul at the San Clemente yard and when I walked through the door he thought it was ok too yell at me. I tried to talk to him calm and and he continued yelling. He was not apologetic at all. This guys does not need to be owning a company and having a attitude with people."
"Words can not express how awful their customer service is. The 24 hour receptionist is rude and doesn't want anything to do with you or your questions. The owner is so unprofessional it's appalling. Don't give them your service, and pray to God no one ever tows your car here. No, I did not get a referral. Nor, did I call the company in Anahiem, like all your responses suggest to throw heat off of your company. Don't want bad reviews, don't insult your customers. I've had interactions with both the owner and the 24 hour call center, both were awful. I mean the owner degraded my husband to his face just because he looks young."
"Like you can see in the rest of the reviews. DO NOT USE THIS PLACE. Phone operator MICHAEL was unprofessional and lied multiple times. DRIVER BRIAN, estimated arrival time was 5 pm At 5pm I called and they said the driver was going to contact me; he never did I call back the number listed and talk to a now irritated sounding MICHAEL who told me that my driver would arrive shortly he was down the street I RECEIVE A TEXT FROM DRIVER BRIAN SAYING HE IS GOING TO BE HERE IN 1 HOUR (total wait time 3 hours and some change) After letting them know I have a toddler and that we had been waiting 3 hours they continued to be useless and uninformed. I am currently still waiting for a tow truck. I have had more than enough time to think out this review and think it is highly needed. I hope you guys run slowly out of business Sincerely A paying customer who got FD over ***** UPDATE!! They say they have no record of a tow in my area.. 4 hours later… here’s screen shots proving they are liars and dead beats"
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