RCAR 6760 Central Avenue, Riverside, CA 92504

"Very nice people but couldn't diagnose my car correctly so my money was wasted"

"The A/C on my car went out (Honda Civic 2017). I took it to the shop 7/3. Juan was really nice and Informative. I was told the condenser was clogged and he recommended a replacement, which I gladly agreed to proceed. First clue, he said it would only take 40 mins as he will get the part right away. I came back in 40 mins and the car was ready. They were also ready to close. I drove the car and a/c was working. When I got home, I opened the hood and and saw no evidence that the front bumper was removed and clearly saw the same condenser, as it had a red mark. Immediately, I called Juan. He said “they changed the inner parts of the condenser.” If I wanted that changed, it was going to be about $399 more, some how I believed him. Then I read the invoice charges, I was clearly charged for a new condenser and labor. A/C condenser $193 and labor, which specifies front bumper assembly, $299. My guess is that they only did an a/c recharge. I hope someone reads this message and thinks it twice before bringing their car there."

"We were on a trip out of town for a few days when my failed brake light warning came on. Passenger brake lights were out. After trying to figure out where to go for repair I remembered the auto repair shop by the closed Kmart in Riverside. The mechanic on duty was the nicest guy and offered to fix the light for the price of the bulb! He dropped everything and helped us. We were on our way about 20 minutes later and he only charged us a little under six bucks! We offered to pay for labor and give him a tip but he and his manager both refused! These men, especially the mechanic (I am sorry we did not get his name), were the nicest and most professional men I have ever dealt with. They saved us long waits at the dealership and turned what could have been a disastrous situation into a good start to our trip. I would recommend this shop to any and everyone! And I thank them for being so kind and considerate to us!"

"Been going here for close to 10 years, hard to find a shop you can trust to do quality work at a fair price like they do, they have never tried to up sell me on things on dont need done. They have always been friendly and professional. I always recommend them when someone is looking for a good shop."