CardinaleWay Mazda - Corona

"They offered me a really great deal on a 2024 Mazda3 lease. All salesman’s involved were really nice and they even offered in n out after we sealed the deal. Couldn’t recommend this dealership more"

"My husband and I wanted to buy our car from our lease, but to our surprise Adrian and Tony got us a great deal with a new lease. They told us that we are loyal customer and appreciated us. We are so grateful for this new lease and the opportunity to continue be a Mazda customers. If you are looking for a car, please go to Adrian. He is such a good and honest guy who is so friendly. Grateful for this new lease. AJ, you helped us years ago and kept us coming back with your customer service and willingness to help us out every time. You guys have a lifetime customer in us."

"Absolutely great experience with Erik in sales and Steven in finance… I bought a used vehicle here and got a great deal. From the start of walking into the dealership, during the negotiation, and leaving with the used car the experience was world class. Come on in and ask for Erik…he will take care of you!!"

"Normally when it comes to personal information like this, I wouldn’t really talk about it especially post on the Internet about it but truth be told my credit is not good and I am in the stages of rebuilding which in reality means that I have a hard time getting approved And I am considered subprime. This has held me back from really going out of my way to try to finance another vehicle, because of the anxiety of trying to finance with a Fico like mine. And I decided that I would post about it and make sure to include it in my review because I know that there’s others in my situation that probably have the same worries or obstacles now on to my experience at this location I worked with Susie and I received a preapproval notification after inquiring with her about a vehicle and I was skeptical at first but she assured me that she could make it work and I decided to go in and man am I glad I did first of all Susie was wonderful and she showed a lot of care and empathy and concern for me which is something that I’ve never really experienced at a dealership especially a big auto group and I thought that was really awesome out of all of my concerns and worries she let me rest, assured that I can get financed through the preapproval that I received from one of their financing partners, and all the terms that I were offered every single one was met the down that was required was doable and she was not pushy or demanding to try to get more which is something that I once again have never seen at any dealership and I thought that was really cool because that showed me that I wasn’t a number or a unit sold she really made me feel like she actually cared about me and she really wanted to help me get a car the first vehicle I looked at had a hiccup, so I wasn’t able to get it which was fine by me because it was the car that I was OK with ultimately I didn’t end up going with that one so she looked through the inventory and tried to meet my needs and eventually we found a 2016 Corolla that I fell in love with. I was originally hesitant to continue with that car because I was worried that I wouldn’t get approved for it because it was selling for more than the first vehicle and given my situation, Susie will still able to lock in a down payment and a good monthly payment for me for a car that I adored that I am in love with every day that I drive it experience was truly something else something that I did not expect I would heavily and highly recommend visiting Susie because she is awesome. The finance manager AJ was also really awesome. She worked with me on adding gap coverage to the vehicle and she gave me a good rate. I ended up giving $100 extra for a down because of it but that was really nice because it kept my out-of-pocket costs Had a comfortable amount. She shared all the info with me and was very transparent with the vehicle purchase and not pushy or coercing like I’ve experienced at other dealers. She showed me the contract on a really nice where I was able to digitally sign and made the experience. Feel great I’ve been to other dealers where I’ve been treated in a lesser because I’ve opted out on additional services or products or because maybe they wanted an outrageous amount of money down but not here I felt treated as a valuable client experience was very pleasant, the dealership definitely has a premium vibe to it and it was a very new experience for me, so I reiterate that I would definitely recommend shopping here the reps I spoke with, and made my deal with were top-notch they offered to get me coffee or lunch while I waited and everyone at the dealership was very nice and cordial all in all. I am ecstatic about the purchase and my vehicle as well as the experience highly recommend and I would encourage you to speak with Susie and AJ"

"BEWARE. RATS ON CAR LOT. Don't bring your car here. I brought my 2017 CX-5 into Cardinale mid-June for a transmission issue. Ultimately we had to replace the transmission. The work took about 8 weeks because we had to negotiate with the warranty company and order the new transmission before any work could be done. When I received my car back after the new transmission was installed, within 2 days the check engine light came on and the vehicle was making a terrible noise. I brought it back to Cardinale and they determined the vehicle was overheating because there were air bubbles in the cooling system likely due to them not properly refilling the coolant during the transmission work. They also determined the noise was caused by the suspension control arms going out. Again, my vehicle was on their lot for another 3 weeks or so while we waited on the warranty company and on parts. When I received my vehicle back, again within 2 - 3 days the check engine light came on. I returned to Cardinale. They told me the engine code was for an emissions leak and the number one cause is the gas cap. They replaced the gas cap and returned my vehicle to me within a few days. For the third time, the check engine light came on within 2 days of having my vehicle. I returned to Cardinale. They spent about 2, maybe 3 weeks looking at the vehicle before they contacted me and told me they found signs of a rodent infestation in my vehicle and I needed to pay for it to be cleaned and sanitized before their mechanics could continue assessing the damage. Prior to my vehicle being on their lot for approximately 12 weeks, we never had any check engine light issues and there were no signs of rodent activity. My vehicle gets washed weekly, I never leave trash in it and we don't have a rodent problem at home. We complained, and they decided to cover the cost of the vehicle cleaning and sanitization. This time their mechanics determined the engine light was caused by a crack in something attached to the top of the engine.  They replaced the part and called me to pick up my car assuring the proper repairs were completed. It's now the first weekend in October. Cardinale has claimed there was no vehicle damage caused by the rats and the check engine light issue has been resolved. Clearly, I have little faith that is true. Cardinale has yet to apologize for and take responsibility for the rat infestation in my car.  Its alarming that their car lot is covered in rat traps but they tried to blame me for the rat infestation.  They maintain there is no engine or electrical damage caused by the rats, but after all this I have no reason to trust them. My peace of mind is gone. I commute on the 91 freeway into OC everyday and rely on my vehicle to get me there safely. I don't feel safe driving my vehicle anymore and frankly don't trust that another problem won't arise as a result of the rats. Cardinale has minimized this situation and skirted my concerns. They have exhibited extremely poor customer service  and made excuses at every turn. Beware if you bring your vehicle here, you may get blamed for a rat infestation."