McDonald's,

1492 2nd St Marketplace, Beaumont, CA 92223, United States

"Went through drive through was asked to wait and in parking stall 3, ordered a bagel breakfast sandwich meal. when my food was delivered to me while I waited out in the parking lot, I asked if there was ketchup, the employee proceeded to put her hand in my food bag to prove to me that there's no ketchup in there and that's when I discover. There's also no hash brown in there. very unacceptable customer service that they don't even ask if you want condiments. And then putting your hand in my foodbag, not going to allow that."

"Used to be my favorite McDonald's, was fast and had really good service in the past. Now they can't even get your order right and added things I didn't order and didn't get my actual order correct. I don't know what happened to this place, such a shame. Only ordered 5 items and was told I had to wait at the pickup area."

"I really liked it here I got my order correct. They were friendly and helpful. Plus I was happy they had their Fountain Drink station available for customers to serve themselves instead of waiting for an employee to help you. Thank you"

"First I'll start by saying that my experiences with this location stem from years of going to this McDonald's so I'm not just someone complaining after one bad experience. We have had many good ones but lately they seem very few and far between. The service is horrible now with many employees just bumping into one another and making excuses why orders aren't coming out. The front counter goes unmanned for long periods of time while a line forms almost times going around the corner from the register. The mobile order is a joke with people sitting outside waiting on food for over 20-30 minutes. The restaurant has zero napkins out for customers to grab causing a greater line at the pick up counter. Every time an employee speaks with a customer they have an apology ready for them. Which isn't bad in itself but think about the reason why they need to apologize over and over again to almost every customer that they encounter. The restaurant only cares about the drive thru because the timing is monitored but even that is always a long wait. The only saving grace is that the food comes out tasting decent and hot if you can actually get it right after they package it. This isn't enough for us to continue eating at this location. After today's service I'm down grading my review star count from 5 to 2 and we won't be eating here anymore."

"This place would get -5 stars if possible! Service here is horrible if you decide to eat in. You are forced to use that kiosk thing and be a temporary employee, instead of being attended to by an actual employee. We were waiting on our order for about 15min before we got our food. Another patron who had been there easily 10min more than us got his food about 10min after we got ours! Adding insult to injury, other patrons who walked in well after we did got their orders right away while we still were waiting for ours to arrive!"