Pavilions

"The Deli staff and Starbucks staff always courteous, provide great service. My only complaint is in regards to the self checkout clerk older woman with black hair always in a ponytail. Seems racists towards hispanics. Everytime I approach the self check lanes she comes from wherever she is just to keep an eye on me. Even when there are clearly multiple customers who are not of minority background. The irony she looks like a person of color herself. Im turned off by her attitude her body language says it all. I do not even look like a crook it is clearly racism. I'm disgusted. Please do better... stop discriminating."

"Today, just three days before Christmas, I needed several things from a very busy Pavilion store in San Clemente. Several of the employees were not only going above and beyond to help me, but to help everyone around me. Darrell showed me and two other ladies where different products were—even as he was putting things on the shelves. He was so polite and pleasant! Another employee, Peggy, stopped what she was doing and walked me over to where the baby formula was locked up due to its cost. She listened as I spoke to my daughter on my cell about what she needed for her baby’s visit. I didn’t even end up buying what she showed me, but she was so pleasant and had gone way out of her way to help me find the right product for my grandchild. Then checking out, I noticed that Anna was engaged and friendly to every single person, including myself. I’m so glad that I noticed their names, because this was an exceptional experience during a busy week. I don’t know who trains these people but probably they’ve been nice since they were born. I’m very thankful to have such great people working near me at the local Pavilions, which is new to most of us!"

"Last weekend I picked up the Thanksgiving Dinner offered by Pavilions. Very disappointing. The turkey looked less than 10 -12 lbs. And, although allegedly “fully cooked”, we had to cook the turkey an additional 3 hours. The sides of mashed potatoes, stuffing and cranberry sauce were awful so we tossed them. I called Pavilions that night to express our dissatisfaction. The gentleman listened, thanked me for my call, then hung up. We proceeded to Stater Bros to purchase another turkey to cook that night. That turkey was perfect, provided a sufficient serving for our guests, and resolved our dilemma."

"After the remodeling I have too say that the market is beautiful, it's very well stocked and spotlessly clean and organized. The staff is friendly and very helpful and I am very happy with my overall experience every time I shop this fantastic store. If you haven't shoped the newly remodeled store? Then you need to check it out!"

"When this store was Albertsons I was able to get everything I need in one stop. Since it became Pavilions the instock has gone downhill. Sale prices have subsided a bit too. The only reason I go to this store still is June in the deli. A plus to her. Get your selves stocked."