Big O Tires

"We really needed tires, but we kept putting it off. After a really bad experience while driving, we decided to bring it into Big O Tires in Orange because, quite frankly, Isaac was very nice over the phone with answering all of our questions over the phone! We did call a few shop around our area, but no one really wanted to check stock, or their prices weren't reasonable. Upon arriving at Big O Tires, Isaac greeted us immediately. Walked with us to the service desk, and we had 2 estimates within 10 minutes. We went ahead and agreed, and even though Isaac offered to call a complimentary lift ride for us, we decided to walk around the area while they worked on our cars. Quotes for the tires were reasonably priced, and as far as service goes, we can't complain. We got tires the same day, a day before New Year's Eve. I'm even shocked Isaac pulled this off! Absolutely loved the customer service at this location. Everyone was super nice. I will definitely be returning to get some recommended repairs that were mentioned to us! If you're looking into getting tires, come to see Isaac at Big O Tires in Orange. Thank you, Isaac!"

"The only reason I went there was because it was the closest tire shop off the freeway where I ran over debris that popped my tire. They took 2 hours to replace one tire. My normal shop will have all four tires replaced within 45 minutes. Bunch of guys standing around talking all day. Worst experience at a tire shop I've ever had."

"I had a terrible experience on Wednesday when I was lied to at this place. I went in for an oil change and they never asked me what oil I wanted in my car and then preceded to put in synthetic oil which costs way more than the conventional oil I always get. When the guy rang me up I was shocked how expensive it was and that’s when he told me he used synthetic oil and that my car “requires it”. When I told him that I have only ever gotten conventional oil in my car, he looked up my records and said that at my last oil change the place that did it used synthetic oil which was a lie because I found the receipt from my last oil change and every oil change I have ever gotten and it has always been conventional. He made me doubt myself. So this guy literally up sold me on a lie. Never coming here again. Update: The company reached out to me and made amends with me. I am satisfied with the way things worked out."

"This place is amazing. My husband and I were in the middle of a road trip and kept losing tire pressure, causing us to have to put in air constantly. We pulled in and they were SO BUSY, but Isaac and his crew got us in, patched, and out in about an hour. And they were all so friendly even though they were so busy. They are amazing here and we will recommend everyone we know in this area to go to this Big O!"

"I just had tires installed on a 1990 Corvette ZR-1. The tires are very hard to find, but they found the and got them quickly. The price on the tires was less than if I bought them myself, and the price to install them was very reasonable. On top of the above, their service and care for my car was exceptional. I will be back next time I need anything done on my cars."