Eli's Collision Repair at LAX/Inglewood

"Eli’s did a fantastic job in repairing my Panamera. The car looks better than it did when I bought it. The parts took a while to come in but Theresa was on top of the entire process and everything worked smoothly. The insurance came through as advertised and the process was painless and extremely professional."

"Very thorough and detailed auto repair on my Porsche. Took longer than I hoped but the end result was perfection. The team kept me updated along the way and was extra communicative. I hope I don’t ever have to go back, but if I did, I would definitely recommend using Eli’s auto repair."

"To be completely honest there were some mix ups in the beginning of my experience with Eli's, my job being an insurance claim and all. At one point I would have given them a negative rating but after I actually got to talk to Simone at the shop everything went extremely well. She was absolutely great in making sure this repair job got done in a reasonable time and came in at a price that worked for all parties involved. I also want to mention, they did an excellent job with the repairs. I understand now why they are the go to shop for a lot of the major car brands. I would highly recommend Eli's if you want it done 100% perfect."

"Theresa was very supportive and helpful from the day my car first arrived after an accident, helping me stay on top of my insurance company to have them finally get an independent appraiser to view the car almost 2 months later. It was ultimately deemed a total loss, and I got a fair settlement. I really appreciate Theresa for everything she did."

"Update: After picking up my car there were several issues that Eli's did not want to accept responsibility for despite the fact that it was caused while my car was in Eli's possession. I can not recommend Eli's and even if you choose to use them, make 100% sure you have pictures, video etc. of everything (!!!) and remove all your personal belonings from your car as there is a huge risk that it will get broken. Eli's simply claim it was not their responsibility. Poor customer service and management for small matters that easily could have been fixed. Never again. I had my bumper replaced covered by insurance. Staff has been very friendly and I assume that the repair works are good. However, it took 5 weeks to change a bumper. That's too long. In addition the price for the work had a 300% increase compared to the initial estimate. While I wasn't paying myself it had to be mentioned for those who does pay out of pocket. Finally, the pickup was delayed one day and I had to wait 40min for the staff to find my key."