C & M Automotive and Transmission

"Kind and efficient staff and mechanics. They said they would try to get us our truck by 5:30 same day. We were traveling trying to get back home. They did it and did a great job along with an explanation of everything! So grateful!!"

"C&M has been the best shop I've ever gone to. They replaced the transmission and clutch on my 2019 Civic Si after a series of unfortunate events with poor and unwarrantied aftermarket clutch installs by other shops (as well as needing to drive said sub-optimal high performance clutches hard to not burn them up) caused transmission damage. They found an aftermarket clutch that could handle the stage 2 E85 tune which they were willing to warranty their work on, which I've learned through painful experience is nearly unheard of, and found a replacement transmission at a great price which they installed and have completely covered their work on when there have been small issues during shakedown. Ever since the car has performed flawlessly, and I cannot recommend them highly enough. Will only be bringing my car here from now on. P.s. They also gave me real time updates of the work including photos of the damage they found, whereas I have had to take every other shop at their word without being able to see what was going on. This was greatly appreciated."

"I brought in my truck knowing what the problem is but I needed some help to clear the code so they charge 190 just to look at my truck. They have it for a little while and then tell me that it’s going to be another five hundred dollars plus for more testing without fixing anything in my truck but I’m thinking the 190 should have covered the testing portion and to diagnose what needs to be replaced or something but apparently not. I thought that was ridiculous so I had to eat the 190 which I wasn’t happy about, I will definitely never go back and wouldn’t recommend this place unless you like giving money away for nothing."

"My experience with C & M Auto-Transmission was terrible. Here is what happened; you decide if you want to risk losing money for a questionable repair. I went to check out the transmission based on good reviews. I met with a man and explained everything in simple terms that needed checking. He was supposed to send me an email as a check-in, which never happened. I called and was given excuses, then told they didn’t know exactly what I wanted done. So, I explained to him again. Then I bullet-pointed everything in writing, emailed it to him and drove down and handed it to him as well. A few days later they sent me an overview listing many, many things “possibly wrong,” none of which I had listed and some of which were vague guesses. It had words in it even the service manager did not understand — like “excessive joist,” which isn’t even a car word. He said he would clarify, which he never did. If I wanted more specifics I would have to pay for a “Level-2” inspection, possibly many other paid levels. They wanted to replace some rubber bushings when I wanted the transmission checked. 9 days later I called after no word from them and was told they would not do the repair as they could not find the parts. (!?) I have at least two reputable suppliers where the parts are available, and it only takes about 15 minutes to see if a part is available not 9 days. I had also given them a list of basic questions about the car to answer as I did not want to spend the $2,000 for an unnecessary repair. I received no answers and they blew it off probably because I knew something about cars and parts and busted their bogus repair advice. I was told the service manager said he had talked to me, but he had not. When I went to pick up the car there was 1 inch of rainwater on the front floor — somebody had left the window or door cracked open in the recent storm. The guy said it was a bad heater core??? And, the wiring in the front was all hanging out! Mechanics are supposed to make things work not make things impossible. These guys are old-school snake oil salesmen."

"We appreciate the staff down there at C&M automotive . we are from out of town and our car started overheat, we brought our car in at 1 o’clock on a Friday afternoon and they had us back on the road by 5 o’clock. We would’ve been stuck until the day after New Year’s if they didn’t take care of us Thanks again you guys are the best."