Total Wine & More

"Oliver Luo helped me out Tuesday night for an emergency purchase for a Lunar New Year company event Wednesday this week. I noticed how friendly he was when he just casually chimed in when I asked the cashier who was helping me if Amex is accepted, so I asked him again the question I asked earlier about what is hard booze vs. not as I can't bring Hard booze to the event. He gave a great and detailed answer with alcohol % and proof estimates, as well as a good rule of thumb of what is allowed - just think of what's servable with a beer and wine license at certain restaurants. He then assisted in recommending and helping me pick out more items that would fit the Asian drinks theme, ensuring that I stayed within the budget. We were able to feature a lot more interesting drinks than originally planned, and Oliver's recommendation of flavored soju was a big hit among the crowd. Oliver also helped me sign up for Total Wine account so I got a discount on my purchase, thanks to also his manager for applying the discount also to the purchase I made before I started talking to Oliver. Finally, Oliver helped me load the 3 heavy boxes into my vehicle and gave me his card if I need his help planning for big events in the future. Highly recommend this store for great customer service, and if Oliver is there, he absolutely got your back."

"Alina and her team are so wonderful! We did wine tasting here for our event and Alina was able to deliver it to our event location with 80+ bottles. Highly recommend this store as they provide amazing customer care service and communication!"

"Scheduled a consultation to explore drink options for our wedding reception. Even though we showed up late, Kevin Miller was extraordinarily friendly as he educated, recommended, and answered all our questions. No pretense, no pressure, worked within our budget. He even let us taste some wines, and gave us tips on how we could save money! You won't find better, more professional customer service anywhere."

"One of the best stocks of common and hard to find liquors, wine, and beer in the Bay Area. Whenever I need something for a special occasion or even just to try making a new cocktail, I always come to this location. They’re well stocked, store is clean and safe, the employees are knowledgeable and friendly, and the prices are reasonable. They have everything you can think of when it comes to liquor, wine, beer, and cigars. They also sell a variety of glassware, mixers, utensils, and other necessities for your bar. They also have a “chiller” which can make the bottle you’re buying cold within a matter of minutes. I always meet knowledgeable people here who share my passion for good drinks. Both the employees and fellow patrons are always a joy to talk with. Highly recommended visiting this place, especially if you’re looking to try a new liquor or wine not typically stocked at big box retailers."

"Best place for trying different varieties of alcohol. You get huge variety of wines , bear, whiskey. There is counter for tasting as well . So you can actually taste it before getting it. The prices are comparatively very less than the market rate . I got a blue label for dollar 143 . Such a steal !"