The Container Store 500 Stanford Shopping Center, Palo Alto, CA 94304

"I have always loved this store, but recently it's taken a serious turn for the worse. I don't know what's going on -- maybe they're woefully understaffed? The store feels disorganized and unkempt, like Target on a bad day. More than half the items I looked at didn't have prices shown. The shelves are messy and sometimes empty, even on the displays when you first walk in. Two of the aisles have been dark (lights gone out) for multiple days. The staff are still friendly and helpful, but there have only been one or two staff people there when I've visited. I really hope this is just a temporary situation, and the store will return to its former glory as a bright, shiny inspiration for well-organized living."

"Lots of empty shelves. Might be better to shop online? Not sure if this is normal but seemed to be empty in a few areas."

"CS is always, neat, clean, and well organized. Team members are extremely helpful wanting to solve customer organization challenges with their large assortment of products."

"Never been to this location or the container store before till last month. Picked up my online order here, and it took awhile to get my order, which is because they have so many orders at any given time and date!! Good quality stuff, the lady called Kathleen was so helpful and found my hidden order!"

"It's a nice and well organized store. Understandably during the pandemic, some of the aisles are currently closed and there are stacked unopened inventory boxes on the floor. Hopefully things with get back to normal soon!"