CARQUEST AUTO PARTS #4336

"Great amount of any car supplies, oil, electricity and accessories. I bought on sale so even more attractive prices. Very helpful attendant to help to find best spare part for your vehicle. Also some motorcycle batteries and something I didn't have at Europe, custom plate holders."

"It is one of the smaller auto parts store in the SCV so the retail products selection is a little small, but they carry a great variety of items. Staff is very nice and knowledgeable. My only grief is that most items don’t have price labels! That really needs to be updated, feel sorry constantly asking for price checks. Their pricing is about the same as others or just a tad better. They seem to be linked to Advance Auto Parts, same parent company."

"Nobody properly did the clerical work when my part arrived at their store. I had to wait longer. Was told their system was malfunctioning and that my first payment wasn't recognized by their system while IT WAS RECOGNIZED BY THE BANK. Was told that I couldn't take my part without their system verifying. Was told it would work if I just PAY AGAIN. I requested a refund and was told by the employee who failed to perform the nessecary clerical work that they don't refund at all even though I hadn't even left the store with my part. They said that their system said that I returned the part for the first charge. I wanted my part and was told by the other guy who didn't seem to care that he was screwing everything up to just call my bank and stop payment. BANKS CHARGE FOR THAT. Both employees should be burger flippers."

"Great store usually has what I need in stick. The outside can use a little upgrade or a new sign so I can stand out more. Did online order and in store pick up and was easy and fast."

"Ordered an 86lb torque convertor online with a core charge. Website says I can take it to any advance/carquest store or pay to ship it back for core refund. Took it to the Santa Clarita store. Guy was too busy playing on his phone to help me. Another female employee tried helping me. I asked if I could return the core. She asked the guy playing on his phone and he said, no we can't take them. Check with Advance Auto Online. Contacted online, they said go to store. So now I'm stuck with an 86lb torque convertor that will cost me more to ship back on my own than the core fee. Thanks."