Target,

24425 Magic Mountain Pkwy, Valencia, CA 91355, United States

"It's very disorganized to the point where I worry about accessibility for people who use mobility aids like wheelchairs and walkers and those with balance issues as it's easy to trip. This isn't necessarily the fault of the employees, though; they're clearly overworked and underpaid. The lines at checkout are very long because they don't hire enough people and expect 1 employee to do the work of 5. The Target in Canyon Country is much better and cleaner in my opinion. Like another reviewer said, don't buy electronics from here. I've written what happened below. I tried to buy a Google Pixel 6 here and when I opened the box in my car, it was a Samsung phone in a plastic baggy. The phone wasn't marked as "used" or anything and I paid the normal amount, which was lower than standard price since there was a sale happening. I brought it back to return it, where I was given the option to either have the money refunded to my card (which could take a few days) or just get cash. I chose cash, and tried to find the same phone in many other stores around the valley, but couldn't find any in stock. I knew they had one more in stock at this Target, and I thought the odds of the same thing happening twice were low. I bought it, asked if it was OK if I opened it in-store in the electronics section that I purchased it in to make sure the same thing wouldn't happen, and found another Samsung phone... I was instructed to go to returns, which I did, and was informed that since I paid in cash (that the store gave me..), the best they could do is stord credit. I felt stuck, so I accepted and ended up just buying the phone online and finally getting it, but I definitely wouldn't recommend shopping for anything over $30 here."

"I did Drive up @ Target Valencia. Two items that I ordered Target, was out of. Fine, no big deal. One of the items ordered was a loaf of bread. Whomever bags these items should be mindful of perishables and things that can smash/ damage easily. When the order was bagged it was bagged with a heavy can of window cleaner along with multiple other small household items. When it was brought out, the middle of the loaf of bread was completely smashed. The guy outside named Ryan brought the items to my car, and upon inspecting them to make sure everything was there, I noticed the smash bread and asked if if someone could bring out a replacement. Ryan walkie - talkied Myra inside the store to ask her to send a replacement out to which Myra replied “Why …. is the customer asking?” My thoughts…Wow! Groceries are already expensive enough these days and I am choosing to support Target and shop locally, rather then grocery shop and order all the other items from Amazon which is what most people these days are doing. But YES, it’s smashed bread, and I want it replaced. There should’ve been NO questions asked when one Target employee (Ryan) is clearly telling another that it is smashed. Word to Target Management…. Ryan, kudos to you for being polite, and caring to right the wrong for whomever bagged the items inside the store. Myra on the other hand …. needs better training in what customer customer service."

"I was pleasantly surprised by how nice and clean this target was. For being the day after Christmas (Boxing Day) the store was tidy, clean and well staffed. I was very surprised at the holiday section aka clearance area was NOT in disarray or a mess but everything was tidy and organized. The store appeared to be well stocked, the parking lot felt safe. I’ll be back for sure!"

"BUYER BEWARE!!! Pls be mindful of buying any big electronics from this Target. They sold me an open box tv (WHICH IT WASNT STATED AS AN OPEN BOX. IT WAS “BRAND NEW”) and they wouldn’t accept my return. The insurance they sell doesn’t help either because it’s a pre existing condition caused by target. I open the tv and it’s missing a remote, a cable, and the entire tv is basically broken. Please double check whatever big electronic you purchase from this store. Save the trip and go to Best Buy or something with good quality. Picture of how the tv would turn on after I had to buy my own universal remote and cable. BEWARE BEWARE BEWARE"

"To say I am disappointed with this location is an understatement. While driving home from Children's Hospital LA, we stopped to get my son a lego set for being so brave. We had no idea Lego was coming out with a Mario addition and it has been something he has asked for for years. To our surprise they had it! It was all over the shelf! He was absolutely thrilled. We waited in line for 15 minutes with our item and when we got to the register they told us we could not purchase it until August 1st. No signs, no nothing. Just a devastated kid. Under different circumstances I don't think I would be so upset, but it wasn't and I am and I think it's irresponsible for the store to not post that the items on the shelf aren't actually for sale."