Express

"Do not shop here they are rude and snobby I was trying to shop on my 15 minute break since I work at the mall and I couldn't find what I needed nobody offer to help me I almost left but finally saw the item but not in my size so I took it up the register and asked the cashier if they had any smaller sizes she immediately said no in a rude tone so left I never felt more uncomfortable shopping in my life bad service.. I'm never going back"

"Alyssa was so kind and helpful. I live far away and she was able to help me with my purchase that I’ve been trying to take care of for a while now. So grateful."

"My Family and I went to this Express location today to return something that was purchased back in November while at the same time to shop for some clothes, while during the checkout my brother-in-law had picked a brown sweater-jacket that had a discount ticket mark on the price tag, when the cashier ranged it up the price that came out was on full price. We had proceeded to try and explain that it was found on the rack that was labeled discounted plus it already had a discount ticket mark. The cashier proceeded to ask her manager if it could be honored but the manager said no. Before went into nursing I had worked I retail before (TJ Maxx in escondido) and was taught and saw that if any item was marked discounted or anything even if it was a mistake we would still honor it because it was our own fault. But apparently this store/company does not show the same respect/kindness to its customers for their own mistakes. The worst part of all was while trying to dispute this issue. Their manager at the time, Rosa had said to my brother-in-law in a mean and rude tone of voice while ringing up other costumers, "IF YOU DON'T WANT IT, DONT BUY IT." During my time in retail we were taught never to talk to costumers that way and in that tone regardless of the issue, we would either do our best to fix the problem or offer our apologies for what had happen but apparently not this manager and that is completely wrong not only as a leader in retail but as a human being. The only reason I give this 1 star is because the cashier, Monica had express her apologies and was careful in ringing up and explaining the rest of the transactions of our purchase."

"I'm surprised this place is still in business. Their clothes are not nice and their return policy is the worst. If you're past the 60 day return and have your receipt, they won't give you a store credit and you have to do an exchange at the time of the return for clearance price, not the price you paid for the item. Even Walmart has a better return policy. I hadn't been here for a while and now I'm definitely not going back. Terrible."

"I love the clothing here and I do have a Express Card. I don't find the Sales people helpful and They don't tell You about the "Special Pricing" unless You ASK. Don't Ask and You"lose"! I've gotten home and found an email I overlooked telling Me about it but it doesn't count as soon as You walk out of the Store. It's nice to be able to Return items bought Online in Store. But, I'm really disappointed about how many times I've missed out on getting items I'd love to have, but wasn't told about. Come On Express!"