Cotton On,

7007 Friars Road, San Diego, CA 92108

"I had a wonderful experience at Cotton On & TYPO today. The store was clean, organized and the employees were helpful, but not annoying and overbearing. The styles here are very fashionable and the materials are nice. It’s pretty impressive how well priced the clothes are because the quality is consistent throughout all the pieces. My favorite part about Cotton On is the TYPO section where you can find stationary, and gift stuff. I could spend forever in this section. But today there was a very nice gentleman named ANGEL working the cashier at Typo. Angel was so enjoyable to interact with, he was attentive, thoughtful, and professional. It is clear he loves his job and he does it well. Angel really stood out to me from the moment I stepped up to the counter. Angel I hope you know you make a positive difference in this world! You made a positive difference in my day! These are the kinds of employees businesses should recognize and reward. I hope Cotton On recognizes the value Angel brings to their brand."

"Walked in hoping to buy cute clothes and had to leave almost immediately. The layout makes it impossible to shop. Very cramped anyone who is not a child or extremely petite would most likely not fit through the isles."

"This store should be shut down. Today march 27,2022 me and my daughter were shopping at fashion valley mall. After we had lunch we went to cotton on with the intentions to shop. As we were looking around nothing caught the eye of my daughter so we were heading out the store. when we were approached by one of the store workers named Nick he accused my daughter of stealing because as he said it he seen something green in are shopping bags from other stores. I asked him what did she take and he said a green bra and pointed to the corner where there were other green bras. which is funny cause we never went by the that corner at all in fact it was a pair of green sandals we had bought from h&m previous. so not only was he accusing her he had no idea of what in fact he seen in our shopping bags. I insisted to speak with his manager and he told me he was on break and that he didn't want to take me to his manager I demanded that I speak with the manager and that he walk me to him/her. which his manager didn't help at all she just apologized and kept saying she was sorry and she mention that it was because someone had stole from the store prior to us coming into the store. and I just feel like sorry wasn't enough and what does someone else stealing has to do with me and my daughter I would like to ask anybody who is against racial profiling to not shop here because we were targeted because the color of our skin we were profiled being that we were the only ppl of color in the store I'm still upset with how things were handled and I feel that something needs to be done."

"The store drew me in because of their appealing displays. Beautiful colors, comfortable materials and the coolest designs. The kids section is magical. I wished they made dresses like this for women too. Just so adorable! The staff was very friendly yet not pushy. The prices extremely reasonable. I was very impressed, and we will be back soon!"

"Went in to browse around today and upon walking in was immediately lectured about masks. My daughter and I both had our masks on properly but they wanted to give us a lecture “that the mask is to be worn at all times” and that no dressing rooms were open. I just feel like retail employees bottle up negative energy, especially if they have a rude customer they take it out on the first person they see. I was wearing my mask properly and never had plans on removing it. I had literally just walked in the store. I wanted to leave because I felt very singled out for no reason and thought the employee was stopping me to tell me about a couple sales going on in the store or something. Not long after I entered, a man walked in with 2 better buzz drinks, and strolled right in. No lecture. Perhaps he was an employee, I’m really not sure, but I seriously doubt that lecture is recited to everyone who walks in. It certainly isn’t at other stores. There are signs everywhere, we know about the masks. I just don’t like stores where staff acts above you and like a dictatorship. There was a great deal of negative energy in this store this afternoon, no good vibes so I left without buying anything."