Nordstrom,

6997 Friars Road, San Diego, CA 92108

"What has happened to this place?! I went to 5 different departments and only TWO employees acknowledged my presence. I used to work at Nordstrom in 09 and boy, that was one of the first things we were taught, always acknowledge and help the customer. I’m sticking to online shopping."

"Rough! We came in visiting from another state. We spent a lot of time in men’s shoes, men’s clothing, and women’s active. In the men’s departments, there were lots of employees standing talking to each other and we didn’t get greeted or helped once. No one even cared we were looking for items. We felt frustrated by that. In women’s active, what seemed like a manager was on the phone with likely a finicky customer, but she spent the entire time we were searching and ready to buy and jacket on the phone with her back turned from customers. She waved her hands in frustration when the customer before us got in line so after waiting behind a customer for help, after 10 min we went to beauty to get help. Beauty (fragrances, women’s) went above and beyond to help us. And a lady in kids was the most kind to us, helping us find what we were looking for, greeting us right away, and was very kind. Thank you to beauty and kids, and please talk to your staff in men’s shoes, men’s clothing. To greet customers, especially if they’re on the floor for a while looking for items."

"Love Nordstrom ! I always find nice clothes here. From socks, to sport coats, even ties. I really enjoy shopping here, and the customer service is really good too."

"A big retail fashion store with a variety of clothes, shoes, cosmetics, jewellery, and other innovative items. A place for wealthy and iconic people, as the prices of items are much higher. Café also attached. Rightly located in the fashion valley of San Diego!"

"中高档商场. An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and kids. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day. This commitment has taken us from a small Seattle shoe shop to the leading fashion retailer we are today. We're proud to serve customers in store at more than 350 Nordstrom, Nordstrom Local and Nordstrom Rack locations. We also serve customers online through our Nordstrom and Nordstrom Rack apps and websites. We believe fashion is a business of optimism, and in that spirit we continue to grow and evolve. Free shipping and free returns, mobile shopping and exciting new retail partnerships offer us continued opportunities to serve more customers in more ways with a fresh, relevant shopping experience and inspiring style. Fashion changes. Shopping changes. Our commitment to happy customers doesn't."