Ramos Furniture 22401 Foothill Boulevard, Hayward, CA 94541

"Very lazy customer service. Male sales person had no interest in sales. He had his arrogant behavior. Wasn’t answering questions. So we just took our business somewhere else."

"Rude saleslady I've ever met. I was be back for purchasing one of the love seat since my wife and me went before Chrismax but we were told there's no delivery at that time. The saleslady "Juana" was too lazy to greet us and quoted me higher price on both clearance price and delivery fee compare the man gave us last time. I got it, I am in sales as well. However, she denied to plug-in the sofa to show us how it has power adjustment, she told us to come back tomorrow. Fine. She kept saying "Excuse Me" to me pretend she didn't understand my accent English and try to discriminate me as a Chinese. I do sales as well, and I speak fluent English. I asked her why I got different price quote, she replied some BS about Chrismax Sales and she is the manager, she make the call. Trying to contact the HQ for give this lady a customer service lesson. Shoppers Be Ware."

"Very attentive employees. Great selection of furniture. Found the most beautiful 6 person expanding dining table perfect for our new home. Also picked up a super comfy sofa sectional for half the price of other competitors which saved us a lot of money which prompted me to buy a matching coffee table to go with my dining set. Would definitely go there again."

"Pushy saleswoman with a raunchy attitude! I don't know if management has changed recently because I have seen good reviews of this place before, so I bought a couch from there and when I received it, it had torn within mere days. It didn't look like it was cheaply made so I fell for their sales pitch, but never again. It was under warranty but the management refused to take it back without valid reasoning. Simply do yourselves a favor and choose a different store if you don't enjoy wasting your time, money, and energy on such nonsense."

"From the minute we walked into the store we were greeted with great customer service. The staff there were helpful not “pushy” like some sales reps. Their products are excellent prices and quality. It was more than what I thought it would be. They kept in touch with us regarding status of our order up to the day of delivery. Delivery was excellent as well. On time, very professional! I recommend this place to anyone looking for quality product, great service and excellent prices! We still need more items and we will definitely be back!! Thank you for your service!!!!"