Ferguson Appliance Warehouse 30803 Santana Street, Hayward, CA 94544

"Stay as far away from this place as you can. My experience was so bad I'm still processing it. They sold me a dishwasher and after the sale their team made so many mistakes over and over again. Their scheduling required me calling upwards of 15 times to correct their mistakes. Each time they were shocked and confused and promised fixes that never occured. They missed their pre-install note and instead dropped a dishwasher to just sit in the middle of my floor for two weeks. Then they missed their appointment time for install. Then after many attempts at rescheduling they took a significant amount of time to install the machine (including a trip to the store for supplies). There was lots of drilling, cutting, using tape, and discussing about how they planned on quitting the following day. The machine is in, but it is slanted, there are uneven gaps, it is installed completely differently than how the salesperson explained and recommended, plastics siding pieces were cut off the machine, and splintered wood was left all over the floor. I requested a refund of the install fee so I can pay for repairs. I am waiting on a response. I wish I just never bought the machine in the first place."

"I had a wonderful purchasing experience with Jennifer Avila. Very helpful, knowledgeable and her follow up was awesome! She returned my call and had the information I needed the same day. I was stressing about getting a chimney hood for my kitchen Jennifer definitely made it so much easier. Again thank you Jennifer"

"Made two visits to Monark for a full kitchen remodel. Alfonso and Felicia patiently answered all my questions, gladly demonstrated product features, highlighted differences between model lines, etc. Even if you walk out without purchasing, the time you spend educating yourself is well worth it. I didn't walk away disappointed!"

"Monark was great to work with. Jennifer Avila gave us a lot of good information via text before we met. She always got back to us quickly and professionally. At the showroom Jennifer showed us all the choices and was very easy to work with. Their showroom was very nicely done and provided a pleasant environment to shop. We would recommend Monark andJennifer!"

"I love working with Jennifer @ Monark. It is so nice to be able to refer clients to her and know she will take care of all of their needs and get them the best products to suit their needs for a great price! Jennifer takes time to find out what they need and finds the perfect product. I appreciate the quality products and the attentive service."