Marshalls 1635 West Lugonia Avenue, Redlands, CA 92374

"There should be a limit on all popular items to these resellers specially for these to resellers that go and sit by the entrance to the stock room in the back or even the shoe department. It’s disappointing to see store management give preference to these minions. And even hold items for them it has to stop it’s ridiculous"

"Come into the store to buy my daughter's outfit for school . She tried on a 2 pc outfit , prior to trying that on I had to remove the tie that connected the two . Not the tag , only the tie . So now I have a shirt and some overalls. Came to check out the cashier was looking to scan the overalls . I said the tag is on the shirt . She was saying it's odd that the tag doesn't say it's a 2 pc outfit. I said I had to remove the tag for her to try it on . She proceeded to leave to the dressing room to ask the attendant if the outfit was a 2 pc. Have you in mind the line was long and there was only 3 cashiers open. After she came back she said " oh she didn't say either way so okay" I said I don't need to lie and steal anything from this store . That was so rude and disrespectful to a customer. I called the manager and told them what happened . He apologized for her , but I've never been treated that way !! I won't be back to this location !"

"This is my favorite Marshall’s to go to. They’re always well stocked with items. Although, everytime I do go here, there is a lady that always sits at the store by the entrance or amongst the carts where employees are stocking— all day she’s there. As the other reviewer stated, she’s a reseller. I always hear her telling her stories to the employees about getting into arguments with other customers for stuff. I mean, I get it; I come here to buy stuff for myself or for gifts, but she’s there to buy stuff to resell for a higher mark-up. I would be upset as a customer, especially if the employees favor her and give her first dibs. She’s actually called out to me during one shopping trip, asking what item was in my hands. At the time, I thought she was just some random customer waiting for a friend & I was caught off guard, so I showed her. She should not be harassing customers in the store. Since I know who she is & what she’s there for, I avoid her now. I still like to come here cuz I always find cool things, but that reseller-lady is something that’s always annoyed me shopping here."

"Great store for bargains on clothing, shoes, accessories. Cosmetics and household goods."

"If you’re looking for Hello Kitty stuff or anything in high demand do not go to this location. There’s a lady that sits by the shoe department right by the entrance and she’s there literally every single day. She’s a reseller and employees give her first dibs. Employees and Loss Prevention also like to sit around and chit chat with her, if she’s not talking to employees she’s being loud on the phone talking about customers. I’ve also seen her accuse people of stealing. Disgusting behavior. Besides the reseller the store is usually organized and the lines move quickly. Cashiers are always super friendly."