Honey Habits

"I recently had a truly horrendous customer service experience at the store. I had purchased a jumpsuit that didn't quite meet my expectations and decided to return it. Little did I know that this simple transaction would turn into a frustrating ordeal. First and foremost, they didn't give me any paper receipts. Instead, they insisted that I should check my phone for a text message containing the receipt. However, I had never received any such text. This immediately set off alarm bells about their communication and record-keeping practices. To make matters worse, when I explained that I hadn't received a receipt, the staff informed me that it was irrelevant anyway because the jumpsuit was a final sale item. I was baffled by this response because at the time of purchase, there was no indication that this item was non-returnable. There were no signs in the store or any verbal communication from the staff to suggest that this was a final sale item. This inconsistency between the store's policy and their actual practices is highly problematic. As a customer, I expect transparency and clear communication regarding return policies, especially when it comes to final sale items. It's not only frustrating but also unfair to be denied a return on a purchase due to unclear or undisclosed policies. I left the store feeling frustrated and deceived by their lack of transparency and their refusal to accommodate a simple return request. A business's success is often determined by its customer service, and in this case, it failed miserably. I will certainly think twice before shopping there again, and I urge others to consider their experiences before choosing to patronize this store. It's a shame that such a basic customer service transaction turned into a nightmare."

"I love this boutique! It has amazing quality clothing and the store owner is so sweet. I highly recommend checking this place out for dressy and/or casual outfits."

"I love the store and all the styles they have but their return policy I don't feel is fair. My husband bought me an outfit for my birthday on a Sun 9/5. I needed to return the outfit I bought the soonest I could return to Lake Arrowhead was 9/18, I don't live in the area. They have a 10 day return policy, with only store credit, which I feel is unreasonable. If they change their policy to better accommodate their customers, I will shop their again."

"Absolutely Love this little shop! Customer Service was exceptional. They helped me find the cutest outfits for my daughters. Would recommend all you ladies check out Honey Habits if you are ever up in the Lake Arrowhead area. You won't be disappointed!"