Marshalls 1407 West Chapman Avenue, Orange, CA 92868

"I love shopping at Marshall's they always have my sizes they have a variety of different sizes of variety of different trends many retail locations provide them with their name brand now they always have my sizes several locations very nice employees"

"The Coordinator at this location named MARISOL S. Gave the worst consumer service. My sister handed her the shoe's she wanted to purchase and she began asking "why did she try on the shoes before we paid?". And I know that's what you do when you come here, you have the chance like everyone else to try on the shoe with the protective sleeve they provide here. With her judgmental attitude and questioning we decided to no longer purchase the shoes and as if she owned the store she turned around with the shoe's in hand thinking I was not looking at her and makes a horrible face sticking her tongue out like a child, mind you she's an older woman in her 50's. As she throws the shoe's with no care for the product in the return bins they have behind the cash register. She was on cash register number 7 this happened on 11/18/23 about 11:57am. I was calm and let her know that was not right of her to do and called her out. I also went over to the manager and calmly explained what had happened. Look out for her if you come here guys. The company can check the cameras if they want to keep this person taking care of their loyal customers and proceeds to belittle the costumer and coworkers. This was not the first time I have encountered this person with this issue but today was enough. We are kind customers and don't not need to tolerate this type of service or bullying. This would never happen to you at the TJ Maxx and Homegoods in Tustin at the District. And yes I have receipts."

"Nicely stocked with some great options at affordable prices. Reading through the reviews there’s a lot of 1-stars for service etc. I don’t know what their experience was, but let’s be cognizant that it’s a Marshall’s not a Tiffany’s LOL. And for that, it’s not too bad. When I went in the shelves were neatly stocked. Some things could be arranged better and some were missing price tags, but overall not bad. I went in, browse around, took what I liked and stood in line at the checkout. They’ve upgraded the checkout to have cleaning in between customers, 6-feet apart guidelines, plastic barriers and gloves to protect everyone. I checked out and left. I don’t know why so many complaints about “service”. It’s a department store - and perfectly good to go in, look around, and buy things you like. It’s got some great options mainly for home and clothing, and the Marshalls price is always reasonable. Just be warned though that prices have been increasing, and that reasonable doesn’t necessarily mean affordable.. Hey guys if you like our reviews, please like or share. It helps us out a lot.."