Forever 21,

2800 Main St #201, Santa Ana, CA 92705, United States

"I want to thank Freddy for offering the best customer service. His willingness to provide the best with such care and kindness is truly appreciated. He is definitely a valuable team member and makes the shopping experience very enjoyable. Thank you Freddy ! We need more like you !!"

"Place was very organized and clean. Staff they were nice too ,fitting rooms they were clean. Lots of clothes and everything was cute so it was hard to decide what to buy hahaha. Found a pant that I been looking for so long, I'm so happy that this store had it. The cashiers they were also very nice. Good shopping experience will come again. Lots of colorful clothing. So pastely colors"

"Store use to have plus size and STILL states they do...they NO LONGER ACCOMMODATE for bigger sized fashion. I went out of my way today to go to one of the last standing Forever21 Store with plus sizes. Men section is still there and still...empty, unfortunately. I loved this Store bc they kept up with the inventory and style. Too bad."

"My daughter and I were paying. I hear the cashier call out for the next customer. The customer took a while to answer. Once at the register the customer signed that she was deaf. The cashier started using sign language and gave the customer the ultimate service. It filled my heart were joy. I am super impressed. We always shop here and will continue to do so. Congrats on the great group of employees!"

"Loved this store because I loved everything about it. Who knew that it took 1 Person to mess it all up. The assistant managers name is Cynthia, she made me realize what I Didn't Want in a Job. At first she was kind and just 2-3 months pass and she Turns into a total different person. I don''t understand why she would stay working so long in her position when she does not know how to Manage. The other managers advise me to talk to the Store manager but at that time I was struggling so bad I couldn't afford to miss my 9-5 Full time job I had just to go and make a statement on the Ass. Manager "Cynthia", It's going on 2 years now that I have not worked even stepped foot in that store because it brings so many bad memories back. Also during the time I worked their I was not the only one who felt the same about her. Other co-workers felt the same but like me, they must have felt like they couldn't say anything. Many people have left also because of her but at this point just know what to expect if Cynthia is still working at this location. I hope Not!!!!"