Jenni Kayne Newport Beach

"I'll double down on the comments below on the ridiculous exchange policy (even for store credit). Buyer beware and please - do not gift anyone you care about anything from this store unless you communicate upfront they must make the exchange within 30 days. Store was so rude, and all i did was receive a gift from Jenni Kayne (unfortunate for me!) For such overpriced basics, you could maybe forgive it if the service (both policy and treatment from instore and customer service center) was also premium, but it's not. Reflects poorly on the brand, who are clearly not confident in their product and are hoping you get stuck with it simply because of a day or two."

"I purchased a blouse at the Newport Beach location over the holiday season. It didn't fit properly and I took it back which was apparently several days after their ‘strict ‘21 day return policy. I didn't even want my money back, just a store credit, but not even that. $225 wasted. If I had known I wouldn't have shopped there. Now I know why I prefer to shop at Nordstrom or Neiman’s. I will never go back to this snooty overpriced store. Bad policy!"

"Absolutely love Andrea and the team at JK. They welcome you warmly, have the most exquisite pieces that build a very chic and modern closet. My go to for all things sweaters!"

"Mccnna was amazing with her professional and nice attitude she called to tell me that my credit card was left in the jacket that I had returned. She followed up with the nice customer and sent her a shipping label to ship my card and I received my card today. I appreciate your help greatly! She is in general quite pleasant and nice when I met her at the store and she was working very hard."

"Have been shopping online & finally got to visit the store while my husband was on a business trip. The store definitely didn’t disappoint as the clothing looked better than in the booklet and so soft in person!! The store was decorated absolutely beautifully for holidays and it just was a beautiful place to see. I bought 2 fabulous sweaters and have 2 more items being sent to my home!!! Merry Christmas to me!!!! I was so excited to visit a real Jenni Kayne store… now I need more things too!!!!! Thank you to the employees that welcomed me. Just an amazing experience!!!!"