Tory Burch Outlet

"Drove an hour to get here 25 minutes before closing and didn’t let me see the sandals which is what I came for, super upsetting"

"Great customer service. Great help finding my perfect bag"

"I CANT BELIEVE THEY DID THIS TO THEIR CUSTOMER, i went to this store today 12/15/23, to buy my wife a bag (tote tiramisu,os), i ask a salesperson guy about the price, after telling me he go away, about a minute then a saleslady approach and help me (clarissa , saw the name on receipt) point the bag i wanted , she said the price and i said ok, told me that she will get a NEW ONE at the backroom and i have to wait at cashier, she came back with the bag, i pay and they put it on a big paper bag, and i left. upon checking it inside my car, i noticed there is no paper label tags on it, shoulder strap is hook up already , and the 4 gold color buttons under have scratches , it looks like THEY GIVE ME A USED BAG , i immediately return it to clarissa and complain that its not new, they get another one and replace it, now its real new because theres label tag, strap is wrap with paper, have some paper protection inside and there "s no scratches i dont know if they do this to unsuspecting customers all the time, buyers beware to this store, please check your item before paying, HORRIBLE EXPERIENCE"

"I went to the store yesterday! There was a girl assigned to assist me! At first I thought it was a good service to know there is someone assisting you with shopping! She answered one question and said I need to assist other guests!! When I asked other associates to help me the response was I should ask whoever was assigned to me!! At the end the girl was not able to find prices!! I go to cashier and asked to wait there so long but even the cashier ( I think was store manager) was not able to find the price too!!! Really?? What a terrible service!!!!"

"I was here shopping for my sister's birthday and found the perfect gift! The staff here is nice and the place is clean and bright! Even the customer guest couch was very comfortable! There's plenty of parking outside and the store is easy to find. We came for Black Friday and a lot of items were 50 percent off! Fantastic deals! Will definitely come back again! Thank you Tory Burch!"