Wingstop

"I placed an order on the app for carry out when i meant to place it for delivery I called the Wingstop the gentleman working there told me there’s nothing he can do about it except take a picture of the receipt and the manager might come in the next morning in and might refund my money so the next morning I called they told me basically the same thing so I asked the lady I was speaking with if they can just make me the food and we don’t have to worry about the refund and call it a day The lady on the phone told me that is fine so I drove from Redlands to Mentone to be met with a 15 minute wait then to be met with the manager telling me that she already refunded the money and they will not be giving me any food. She offered me a smaller portion of food then was purchased in compensation my wait time, but I declined because I was not interested in waiting longer when I was leaving the worker that was making the food said, did we make all this food for nothing now I’m assuming they threw out the order that she was making for me but the manager did not want to give me the refund and the food which I can understand but why would you waste food? Terrible service people behind the counter are not trained properly.."

"Waited over an hour for our food and never got it. When we had to leave and asked for a refund since we didn't get our food, we were told the manager didn't know how."

"This wingstop has the best quality and service out of any I've visited. Food was hot wings crispy on the outside juicy in the middle. Corn is an absolute must to have when ordering."

"When the app tells you your food is ready, you have a expectation that it is ready. I don’t think you should be waiting longer then a half a hour to receive your order. Hope they can fix that in the future."

"The food was delicious. The Coke products soda terrific. Football games were on the TVs. It was thoroughly enjoyable."