BMW of Carlsbad

"Review: I cannot express enough gratitude for the outstanding service provided by Kristopher at Carlsbad BMW. My X5 encountered an unexpected issue when a rodent found its way into the engine. Kristopher and his team went above and beyond to rectify the situation with utmost professionalism and expertise. Their attention to detail and dedication to resolving the problem was truly commendable. I am thoroughly impressed by their exceptional service and would highly recommend Kristopher and Carlsbad BMW to anyone in need of top-notch automotive care. Thank you for your outstanding service!"

"Don’t normally make reviews but this is truly an amazing dealership with a wide selection of cars. Josh and Melanie made the buying process super easy. Could not be happier with the car and the customer service. Will definitely be a returning customer."

"Stopped by BMW Carlsbad on my way home from SD back to LA just to “look” if they had any manual transmission options. Freddie was so helpful and just an overall lovely person. He took me right to a manual M2 they happened to have in the showroom! Didn’t plan on driving back from brunch in a different car, but Matt got me such a great deal, ended up trading in my 2018 Audi A4 manual for the M2 manual. Mark was super helpful going over the finance details/packages. Ugo was so knowledgeable teaching me the fancies of the workings of the system. Felt no pressure and walked away happy. Thanks, guys!"

"BMW of Carlsbad stands out for its excellence, and my experience with Client advisor Frederick Ellis was nothing short of outstanding. Frederick's niceties and in-depth explanations added immense value to my visit. His exceptional service is undoubtedly promotion-worthy. I wholeheartedly recommend BMW of Carlsbad, and specifically, Frederick Ellis, for an unparalleled customer experience. A solid 5-star rating!!!"

"Where do I start Demetrio was attentive, knowledgeable, engaging and very helpful. He was a pleasure to work with. He took the time to sit with me and explain the many features on the car. I called him twice today with questions and he answered my questions quickly with him being a BMW GENIUS he was the only salesman that didn't have to go to a computer screen to get the answer. Then miss Stacy in finance was equally attentive, knowledgeable and kind. She explained the extra packages I purchased and took the time to reassure me that what I chose were beneficial to me and my car in the future...Thanks to them for welcoming me to the BMW family."