Einstein Bros. Bagels

"My fam loves Einsteins but this place consistently gets our order wrong. It's not complicated. We tend to get 2-3 of the same bagel with cream cheese. Sometimes we ask for extra cream cheese, which we're charged for, and don't get it or it's on a different bagel than we ordered. Finally decided to write a review after experiencing this over several months."

"I ordered a sandwich and a bagel with cream cheese with a cup of coffee. I ordered on the app, and for some reason my coffee didn’t go through. It was a free promo coffee that they’ve been doing for a couple years now. This has happened to me before and they usually just give me the cup and don’t give me a hard time. Unfortunately at this location, the gentleman behind the counter came up to me while I was talking to the other two employees, interrupted, and almost demanded for them not to give me a cup. After some arguing, he finally gave me the cup, but it was completely unnecessary and low class. On top of that my bagel was not toasted but I just decided to leave because I didn’t want to deal with these people anymore. A horrible experience on your 30 minute lunch break. I wont be coming back to this location. What happened to customer service? Why are you employing aggressive men to work with people? Einstein must really want to get sued."

"They're a bagel chain for a reason, they know how to make a good bagel and coffee. Simple menu, bagel centered with a few tasty baked goods available. Maybe it's me, but the bagels seem to be just a little smaller and a lot more expensive. I guess I'll get thinner as my wallet does too!"

"Food is consistent and overall is a decent breakfast. Texas brisket bagel is pretty good but a little messy. Farmhouse bagel is also pretty solid and they have fresh OJ and flavored lemonades in the cooler on the wall. One time the guy did tell me he was not going to refile the coffee creamer when I asked because it was "too late" at ~10am. No a deal breaker for me though. :)"

"Recently visited for the first time on a Saturday morning. I had their Santa Fe egg sandwich. Enjoyed the "kick" in the taste, pepper jack cheese with a sausage patty. You have a choice of one or two eggs when you order. They have a nice variety of coffee drinks as well. Fast, friendly and efficient service. I look forward to a future visit."