Brandy Melville - Walnut Creek

"the employees thought i was stealing so they searched my bag and profusely made fun of me for the amount of food in there (one bag of chips and a granola bar)"

"the workers are literally so nice and helpful. yeah, they might not say "hello" but are they required? no. and they will always help you if you ask. i saw someone in a review say that a worker told them "bring everything back" and they took that as rude, but its just because people shoplift from brandy so its not really rude. people also complain about it being "one size sits all" but its really different for EVERY piece of clothing. for example, im an xs/s and some clothes fit me perfectly, others are way too big (especially their pants) so you just have to try them on. i would say theres an xs-l range."

"i really love brandy! it’s got adorable prints, and the one size isn’t a problem. it’s targeted to young girls, and that’s what their sizing reflects. and, honestly, brandy is known for being targeted to smaller sized people too. so just know that, and you’ll be fine. you can’t complain about something everyone knows about already."

"I was reading all these reviews, and I have to admit I had a way different and positive experience! I came in yesterday to get my daughter some clothes for Christmas. While checking out, the ladies were very helpful, helping me choose what was best and what looked cute. They were very respectful and I had a blast talking to them."

"Very rude staff member around 2 pm today 12/9/23 called me incredibly rude remarks while on her shift. she was wearing a bright neon pink fitted shirt with blue jeans and she had blonde hair with poor extensions in and blue eyes. she was tall in height She called me b**** and followed me. There was absolutely no reason for her to be cussing at a customer on the job, it was harshly unprofessional. she accused me of stealing, and even after looking at my bag she continued to chase me, cuss at me and call me broke. i will never come here again solely for the reason the staff memebers are rude and unprofessional. it was like she had never worked a day in her life"