Ace Hardware of Salinas

"Great place, the employees are helpful and knowledgeable, I would highly recommend. Jim, thank you for your service!"

"Store mamager Aa is always going out of her way to help you out. Definitely amazing service from this young lady"

"Purchased some drain pipe found it on line ace hardware for the boronda store 16.99 each so the counter person rings it up i ask him don't you need to scan it no I know what it is he rings up 165 dollars so I show him the ad on my phone he argues with me its not the same pipe I show him the part # on pipe is same as ad so he rerings it up so now there 20.99 a piece and that they don't honor the ads on line that I could order them directly from ace co and they will mail them to me. The only reason I went to this ace was that they had them in stock otherwise I would of went to the best ace hardware on south main where they no how to treat there customers with dignity and respect I will never go there again"

"It's ok. I don't understand why the employees constantly are asking you if you need help.. they act like if your going to steal something . Then when I do ask them , they don't know nothing , or they say whatever is on the shelf man ..They are not trained to give any advice on repairs ..it's so obvious ."

"Worst customer service of any ACE store in Salinas and Monterey County. The incompetence of each and every employee, including management, at this store is astounding. Avoid this store. My father went in to purchase a light bulb and the staff ignored him and went about talking about personal things in the store and when he asked for help they pretend to look for the item he wanted but instead put the item back on the shelf and continued to ignore him. Then they proceeded to throw him out the store because he got upset. The manager got into it with him and instead of de-escalating the situation both managers on duty made the situation worse by telling him to leave. My father shops at this ace regularly about 5 times a week because we live nearby and this is how this store treats a regular customer who is a veteran by the way. The lack of respect this store shows to its customer is despicable."