lululemon,

2307 Magowan Drive, Santa Rosa, CA 95405

"Awesome customer service from Christina and McKayla! I had several interactions with each of them today as I shopped for T-shirts, shorts and pants while I kept misjudging what size I needed. They were very patient and friendly with me."

"Called numerous times during the day trying to get some answer on items in stock never picked up my phone call. I drove in the location to see three employees not having any customers to help. Left the business called again in the parking lot to be sent to voicemail again. Hoped for better customer service from such a high priced company."

"Lareina and Kate were amazing. They provided exceptional customer service, very friendly and professional. They helped me find a good pair of leggings that was within my budget and that fit me well that suited me. Will be shopping here again! The store is very organized and well maintained!"

"Drove all the way here after work to pick up my hem order, excited after I recieved an email it was ready. Doors locked ten minutes before closing. Two associates inside mouthed "were closed." I asked if it was correct that they close at 6pm. She said "yes" and then ignored me. Waste of time."

"I had a blue Lululemon bra for several years - I wore it often until one day my bf said what are those black stripes on your back? They were from my sports bra. The blue dye wore off and the black material underneath was staining my skin. I waited until the mask mandate was lifted before I attempted to return it to the Santa Rosa Lululemon location. Not knowing what to expect I was so pleased when the young lady who greeted me at the door said I could exchange my blue bra for any sports bra on display. No questions asked! I was appreciative of the staff's professionalism providing me with excellent customer service. Thank you thank you!"