Pinole Tire

"Went in to get a tire patch on a flat that was plugged, the guy at the counter claimed that any tire that has a plug can't be patched, likely in some sheisty attempt to sell me a new tire to replace my tires with less than 4k miles on them. I know this to be a lie, because I've had it done on multiple vehicles over the years. The inside is dim, dirty, and poorly laid out. Skip this place and go literally anywhere else."

"I’ve taken my car there a few times and have been deceived/lied to each and every time. The last three times put me over the edge.... One of the times I was told I have to replace all my tires because getting only two can mess up my transmission-not true. One time they told me my other two tires were low on tread and needed to be replaced which was very much not true as I had one of them replaced at another shop about 1 month prior. The LAST time the white guy (don’t remember names) quoted me one price then the Asian guy, who has helped me every other time and lied, quoted me a different price when I came to get my car and it was much higher than the original guy I dropped my car off to. I’d suggest going anywhere else if you are able to. They are extremely dishonest here."

"If there is 1/4 star i would not give it to them . Wife took vehicle for alignment . When it was done , called my wife and said ready to pick up , and said they did the best they could , little off on alignment . And said that we need to spend more $ 250.00 to get them aligned . There were no missing , broken or bent parts on my suspension , so no reason for it not to get properly align . And only after they called us it was ready for pick up that they are telling us that it needed more work and align it again . Rip off people . Stay away from these shop ."

"Service writer was very condescending. They don't honor 3 year alignments from other Goodyear stores within a 35 mile radius, much less offer them. They will not install parts you bring in (which I can understand, it's just mildly irritating). The set of tires I was quoted cost 20% more here than anywhere else and their alignment is absurdly priced. I was trying to give them probably close to $1500-2000 worth of parts and labor, heavier on the labor sales, and they made every effort not to take my money. That's fine. I will take my car and money elsewhere. I would not recommend this shop to anyone and I LOVED the Goodyear in Livermore."

"Goodyear in Pinole does all of my car repairs and tire replacement. They have saved me a lot of headaches. Even the things that are small, they take on with good attitudes and a willingness to please. The maintenance is first rate. AND, they don't pad the bill with extras that I don't need. They have been very helpful about letting me know what needs to be done right now and what can wait. Nice to work with respectful, honest people who do a great job!"