O'Reilly Auto Parts 505 Contra Costa Boulevard, Pleasant Hill, CA 94523

"This store is a godsend, I went to the the O'Reilly in Willow Pass and asked at check out if I bought the correct cabin filter, they daid yes and I was on my way. It wasn't even a cabin filter. Over here they are always super friendly and even put in the new filter for me when they didn't have to. Easy to say this is where I will be going for any future car needs."

"Usually when I come to this store the service is great, employees and very helpful and I have no complaints. WELL, today when I went in looking for a specific tool I asked the group of about 4 employees standing behind the counter if they had the tool I was looking for at which time they all stood there looking dumbfounded, as if I asked had they seen Big Foot. Then one employee replied " well I have never heard of that tool", and I asked "So you don't have it?" and without even checking the system he replies, "No". I usually do not leave reviews, but the level of unprofessionalism and effort to do absolute nothing to provide assistance to me or the other customer in the store at the time is amazing! I am sure there are a entire world of things you have never heard of buddy, that doesn't meant they don't exist!"

"Wow! After dealing with several mishaps over a battery at Firestone for a week, long story, bad ending that got worse ! Called O'Reilly auto parts pleasant hill. In and out with a new battery installed in 15 minutes. No appointment just walked in. Customer service excellent even though they only had 2 people working. And I also saved 83$. I will never go anyplace again!! Thank you !"

"These guys who work in here go above and beyond! The young man who helped me had such a positive attitude, was knowledgeable and was so helpful when I came in stressing out over a very dead battery. He not only helped me find an affordable one ; he helped me install it (he did it completely on his own lol) the other gentleman in there had such a positive attitude it turned my grumpy outlook on a stressful situation in to a positive mindset knowing I was in good hands!"

"8/15/23 The staff sets the bar high for professionalism, courteous, and also helping us save money. My mom came to town needing to get some things for her old 08 Corolla base trim. Her headlights needed to be cleaned and she usually goes for turtle wax but luckily the staff recommended a different brand which was way cheaper. They didn't have to do that and even educated her on how to apply it. Any questions she had they happily answered without making us feel like novices unlike other auto part places. This is the first time I've actually been to this store though I've passed it plenty of times but if I ever need help or have any questions I will definitely go back here for the amazing atmosphere and recommend this to others."