Honda Marin Service and Parts

"Unfortunately I came in for auto service and was told over the phone that a diagnostic service for the issue I was experiencing would be free and Marin Honda would provide a quote for the cost of repair. When I arrived, the service agent then said that the diagnostic would be $239. The interaction felt like a very frustrating bait and switch and seems particularly strange to confuse a free service with one that costs $239. Additionally, it was just a waste of time and hassle on a Friday afternoon with no effort to address the issue from the supervisor on staff."

"A-1 service plus tire rotation. Good job done well. Price was as I would expect from a dealer. Employees were pleasant and efficient. My wife usually takes me to and from the service department. She wasn’t feeling well and (1) I had to take a Lyft ride home when I left my car and (2) I had to leave the car at the shop overnight so that we could pick up the car the next morning. I appreciate these accommodations."

"Marin Honda is the best place to service your Honda. I have been going their since 2009 and I have always had a good experience with trustworthy service. Just this past week I had to get my front break pad and rotors replaced. Steven Ong gave me great customer service. Steven squeezed me in without an appointment, clearly went over the work to be done and the duration it would take. The cost of work for a Honda mechanic with Honda parts was very reasonable. I love my Honda and I’m so pleased and trust Marin Honda for my maintenance."

"Pretty dang smooth and positive experience. Brought my Accord in for a battery warranty issue and recall campaign and was assisted by adviser Steven O. Shuttle driver Les was also very pleasant and professional. Would return again for maintenance work."

"I lost my keys and didn’t have the red key .Simon was very helpful and he also kept me stay calm. I ended up having a expensive learning lessen. They got the job done call for ride so I could pick up the car. I was very happy and would recommend the Honda service department to my friends and family. Thank you for helping me out❤️"