Starbucks

"This may be the worst Starbucks store in San Jose. Garbage everywhere outside in the outdoor seating. That’s ok. This is CA anyway. The insiders also dirt with garbages on the floor and the tables surface are sticky. Also, the services were really slow. I finished my banana walnut loaf but the americano was still nowhere to be find. Then , of course americano came with no half and half If you cannot find the right person to run the store or cannot find a good location to operate the store just don’t open it. I came here for the Starbucks standards I enjoy. I don’t mind drive a little far away to have a real Starbucks coffee which worth the money I paid."

"Had a Horrible experience at this starbucks today. I get hired to check out the customer service. I came in today and was helped by an employee by the name of Mila. Blonde young lady. Right off the bat her attitude was super tacky. And the look she gave me was absurd. Almost made me feel as if she was a Racist person. -0 definitely need to do an improvement on customer service!. Starbucks should be a nice relaxing comfort zone. Not a place where you are going to stare someone down. And make them feel uncomfortable in the most possible way ever."

"What a disrespectful experience My husband placed an online order yesterday morning 2 sandwiches & 2 frappes when the order was ready he picked up the drinks & forgot about the sandwiches with in 7 mins he remembered he had forgotten them, so I called the Starbucks store several times, no answer. I went to pick them up instead & they told me they had thrown them away WHY?!? I don’t understand why they did that when I’m 5 mins away from location & didn’t take long to pick them up that’s a breakfast that was already paid for to be thrown away!"

"I made an order today around 8:50am to pick up by 9:01am. I order 2 drinks & two sandwiches. I walked in a rush & forgot to grabbed my sandwiches. I called a few times but no answer. I had a Family member walked in to pick up my sandwiches approximately within 7 to 10 minutes & were told by the employees that they had throw them away. That is really disrespectful & a waist of money. The least they could of done was to give us some new ones. I go to this Starbucks very often for them to do this."

"Come here often and they're usually pretty good, but today I feel cheated. My cup felt so light and when I got back to my car I opened it and saw my grande was really a tall. Check your drink before you leave."