Pauline's Automotive

"I recently had the pleasure of bringing my car to Pauline's Automotive for servicing, and I couldn't be more satisfied with the experience. From start to finish, the service provided by David and the team was nothing short of exceptional. Upon entering the shop, I was greeted warmly by the manager Ruby. David quickly assessed my car's needs. His knowledge and expertise were immediately apparent, and the team took the time to thoroughly explain the issues and the recommended solutions. Throughout the service process, Ruby kept me informed every step of the way, ensuring I understood what was being done and why. This level of transparency and communication was greatly appreciated and helped to build trust in their work. Not only was the service completed in a timely manner, but the quality of the work exceeded my expectations. My car now runs smoother than ever, thanks to David's meticulous attention to detail and dedication to providing top-notch service. In addition to the excellent mechanical work, I was impressed by the professionalism and friendliness of the entire team, the way Alivia always had a smile on her face, made the process very welcoming. It's clear that customer satisfaction is a top priority for Pauline's Automotive, and they go above and beyond to ensure a positive experience for their clients. Overall, I can't recommend Pauline's Automotive highly enough. If you're in need of auto repair or maintenance services, look no further. Trust your vehicle to David and the team, and you won't be disappointed. I'll certainly be returning for all of my future automotive needs. Thank you to Ruby, Alivia & David, you three are amazing and went above and beyond!"

"I had taken my car to a dealership and they told me I need a new brakes that's why the brake light was coming on well I had heard from a friend of mine about Pauline's and the technician Kevin I believe that was his name. Anyway I took my car there and Kevin said I didn't need new brakes I just needed a break sensor that had broken on one side he saved me so much money he replaced the sensor and explained everything to me he got rid of the light on the dashboard. Thanks Kevin I will remember you in the future"

"Literally the worst experience i have ever had with a shop. Paid them nearly $1000 just to mess up my vehicle even more to the point where its non drivable. I paid for a starting diagnostic fee (they charge $200 per issue which is ridiculous) , and unheard of. The only reason i went through here is because i got financed. The mechanic makes you think hes on your side, but he has no idea what hes doing. Youd think after paying $1000 theyd at least tell you whats wrong with it, they said the flywheel, but why wasnt that mentioned before i drove it off? Avoid this shop at all costs."

"After arriving from Washington state to meet my brother and sister-in-law vacationing from Southern California, my brother developed a rattle during the trip. Took a chance and stopped at Pauline's Automotive. They're service technicians were prompt, courteous and personable. Thank you so much for the great service experience."