Golden Gear Automotive

"They are a good repair shop but I felt I was overcharged. We have a second car that doesn’t get a lot of miles that needed to be smogged. it didn’t pass on the first time and they told us to drive it 150 miles and they’ll check it again. I did and it passed but they charged full price for 5 minutes of work. I don’t expect anything for free, but I did feel a discount would’ve been fair since it was the second time, and hardly took any amount of time at all. I used to have a shop a long time ago and if someone had to come back a second time, we always gave them a break"

"Like a Dr appointment they tell you about all that is happening with you(your car) and go over the most important, pressing issues. You could have them fix it all and keep your car always at 100% or listen to what they think needs to be fixed now. Very transparent and genuine people."

"Chip and staff were very professional and helpful. He explained the planned service and included an estimate of cost. Upon completion of the oil change and tire rotation they noticed a knot in the sidewall of one of my tires. He recommended at my request two tire dealers. Excellent service! I highly recommend them!"

"I went here for an oil change and preventative maintenance inspection. I was told that my axle was damaged and that they recommended replacing it (the quote was for $1100). I didn’t take their recommendation because I just needed an oil change and had a service appointment coming up with my trusted mechanic. I went to my service appointment today and was told that my axle was absolutely fine, and that the clamp was just loose (which they replaced free of charge). They let me know that a new axle would have been around $400-$500. Bummed about the fact that there are still mechanics who will take advantage of what they perceive to be an easy target. I would advise getting a second opinion for any service recommendations given by this shop."

"Glad to have found golden gear. I first went in for a smog on one of my vehicles and Alex squeezed me in, even though an appt is preferable. Then I decided to bring my older truck in for some repairs (ac was out, brake issues, engine light)—all findings and costs were explained to me clearly by Chip. My truck was ready in the estimated time frame I was provided. Great to have a local trustworthy shop."