Applebee's Grill + Bar

"Giving one star because no stars is not an option. I requested a table vs. a booth or high bar table chair because I have an injured knee, and I am a big person. Booths are generally too small, and high chairs cause my intense pain. The staff inconsiderately said they would accommodate. The staff's approach to customer service as poor at best, quite rude, and indicative of a negative mindset towards potential customers."

"The order had four entrée sized containers and two sides in round containers that were packed in small bag. When I got home all of the lids were off and everything had mixed together. There were only two small pieces of chicken in the one entrée, maybe two ounces total but my partner said it tasted good. Now the steak, that was the worst steak I have ever attempted to consume in my life. Not only was it less than six ounces, and I paid extra for the eight ounce, but it was just fat and gristle, you could barely see any red in at all. It was so gamey a knife was useless on it, and I'm so concerned about the quality I won't even give it to a dog. I wasn't expecting high quality meat, but my god there was maybe two bites of edible meat. The folks that greeted me and brought me my food were very nice through. Definitely won't be back."

"While dining at Applebee's today, my girlfriend and I we’re served by a wonderful waitress. However, when my girlfriend ordered an alcoholic beverage, she was asked for her ID, which she presented. Surprisingly, her first drink had no alcohol, but the replacement did. Shortly after, the manager loudly questioned our waitress about the situation. Loud enough for us to hear from our table, which felt extremely unprofessional, especially since he kept staring at us after. When leaving, we asked the front for the manager's name, and they hesitantly mentioned "Jose." Overall, it was a very uncomfortable experience, compounded by the unprofessional behavior and the substitution of the drink without explanation."

"Subject: Dining Experience at Applebee’s Review I recently dined at Applebee’s, and I would like to provide feedback on my experience, which unfortunately left much to be desired. Upon arrival, I noticed that the waiter’s initial greeting was rather informal. Instead of the customary “Hello, how are you?” it was more along the lines of “What’s up with you?” While I understand that friendly interactions can be positive, it felt somewhat unprofessional. After placing my order, I waited for an extended period, approximately 20 minutes, for my food to arrive. During this time, no one approached me to inquire if I needed anything else or if I was satisfied with my experience so far. I also observed that the waiter seemed preoccupied with socializing with another individual, possibly a fellow employee, outside the restaurant. This behavior, along with the fact that other waitstaff were engaged in conversations and using their phones, created an atmosphere that did not reflect the level of attentiveness and service one would expect at a restaurant. It wasn’t until approximately 30 minutes later that a manager finally appeared and took care of my bill. This further extended the wait time, making my overall dining experience less than satisfactory. I understand that service can occasionally have its challenges, but I hope that Applebee’s can address these issues to ensure a more professional and attentive customer experience in the future. Thank you for considering this feedback, and I hope it contributes to the improvement of your establishment’s service quality."