Thurston Honda,

2900 North State Street, Ukiah, CA 95482

"In the market for a new vehicle and wanted to review the Honda crv line. Worked with Mr Kevin Brown. If you're interested in dealing with someone who is easy to work with, knowledgeable and professional..... he is your man. Clearly a seasoned professional in the industry and definitely our person to work with as is Thurston Honda. Thankyou."

"I made a deal to get 2018 Nissan Sentra, Did the credit check and made a deal to have the car delivered on Monday at 1:00pm. at 5:00 I was told By Luis that they was unable to finish the cleaning of car for delivery,and promised the car would be ready on Tuesday at 1:00pm. On Tuesday at about 5:00 Luis finally called after I left several messages to inform me that the Nissan Sentra we made a deal on had damages over 4,000 dollars and that the car was un saleable. To me that seems like a breach of contact, why advertise a car that has damages? He then told me the only car available to me was a lesser model but at with the same deal....That when it all became clear to me that this was the plan all along...Bait me with the car I wanted so I would stop looking and then give me another car of lesser value for the same deal...To me this is very unethical.... And I plan to login a complaint with the best business association."

"Be careful with Thurstons Honda service center. Its the WORST! the techs need a lot more training. any work they do on your car they don't honor any guarantee once your out of their lot according to the service manager, they make it seem like its my fault for it not being fixed properly. In my experience they did not take responsibility for their mistake, in result i had to pay twice for the same service, & still not fixed they damaged my car even more. I will not continue to support Thurston."

"I have been looking for a car for the past 3 months and had a few models I was interested in. I walked into a few (non Honda) dealerships in Marin CA and no one really cared to help me, I was even told the cars I was interested in had a waiting list and to check back in a month, etc... I happened to see a beautiful Honda Civic Si on the Thurston Honda's website. I called to inquire about it and was put in touch within a matter of minutes with one of Thurston's sales people, Kevin Brown. Kevin not only showed interest in talking to me but came in on his day off work to meet me at the dealership. I never felt any pressure to buy, instead felt like I was treated with the utmost professionalism and courtesy. Kevin Brown and the entire staff at Thurston seem like they have a lot of fun doing what they do and it shows with how they treat their customers. I'd highly recommend Thurston Honda to anyone looking for a car. I really can't express what a great buying experience I had. Thank you to Kevin Brown and the entire Thurston staff who helped me."

"Great dealership. Bought two new Honda's from them. Always friendly and super helpful. Arthur the parts guy is awesome. Best dealership I have been to with the exception of the old Saturn dealership in. Santa Rosa. I trust them and recommend them highly. Love my Ridgeline from day one. Been a fabulous truck. Love to have a new one but can't afford it. Thanks gang."