Circle K

"Pinnacle 365, which replaced Circle K. This formal complaint is about the employee named JERRIKA and her manager, JEANNIE, who let it or instructed it to happen. Time of day 630-7Am 2/5/2024 Monday morning Complaint on employee JERRIKA, and her manager JEANNIE, for saying she will kick us out if we didn't go up to the register IMMEDIATELY to buy the items we wanted right when she said, or she would kick us out of the store! She said we were loitering when in reality we were shopping and looking for different items for ourselves and our disabled African American friend in a wheel chair who is paraplegic with one leg, my good friend Robert. She was very rude and condescending and assumed we weren't going to pay for whatever reason she had. But in the end my fiance and I ended up paying for our stuff, which we told her we had full intention to do so from the start, came up to $99.88! Which I believe should be a good thing to be spending large amounts of money at their store, but apparently Jerrika is very unprofessional, very rude, and condescending when she speaks to customers. I have never dealt with employee that works in the hospitality business as bad as this employee, in my life! This complaint needs to go to corporate immediately. Thank you. A side note the Pinnacle 365, in Medford, OR, which used to be Circle k, on the corner of Barnett and Riverside has very rude employees as well, especially the night manager River, who I literally saw throw change at somebody calling them a redneck, as well as try and fight somebody while on the clock...maybe it's just this business and this is the norm? I don't know but very poor experiences."

"09/30/23 Natalie went above and beyond with the customer service she provided to me today. Thank you #Circle K! My local Circle K in Phoenix is staffed with great people. The work hard to greet me with a smile weekly. I appreciate your team of associates at Circle K in Phoenix, Or."

"Refused to sell me beer with a valid Oregon driver's license that every other store accepts at the age of 28 because the cashier had to punch in the birth date instead of scanning it."

"Honestly this place has gotten bad! The staff are super rude!! I work in Phoenix so every time I need to get gas for my car, the employees are outside smoking I have to wait for them to finish their cigarette to be able to pump gas for my car. Or sometimes they will literally not do it. Ridiculous sometimes I have to wait 10-20 minutes for them to do it. And their literally not busy at all."

"I just want to compliment one of your employees. I went in to fill up my tank and the young man who pumped my gas was just so friendly. He stood there and talk with me while pumping my gas and was just so pleasant. I believe his name was Ander. He is a great employee. Hopefully he sticks around for a while."