5.11 Tactical 2139 Lowes Drive, Clarksville, TN 37040

"Totally Fantastic!! The Lady in the store was truly great with a super personality! She is a KEEPER!!!"

"The two women were great and very helpful. I always have a great experience at this 5.11."

"Good to go. Friendly helpful staff. Tends to be expensive, but it's top notch gear. Highly recommend it."

"Pricey, but very high-quality stuff. I swear by my 5.11 backpack that I’ve had for 6+ years. Best bag I own by far. Love the staff and location. I had a great experience at this store. If you have the money, these guys don’t cut corners."

"This is hard because 90% of the staff is amazing helpful and do whatever needs to be done! but today I went in to have a boots replaced spoke to the assistant manager named Montana as I walked in the door not as much as a hello how are you how can I help you met with"where's the box" with no prior knowledge of my situation or conversations with the previous employee she immediately denied and turn me down saying " there is no way to do an exchange"even though I was within the 90 day window she didn't even look at my account said she "cannot accept them because I cannot resell them" They obviously have a defect that when a slight bit of water gets on them the boots gets discolored and ruined after I explained to her it's not like I was jumping in puddles she said"these Boots are not designed for wet conditions but I can sell you the new ones for 20% off" obviously she cares more about sales then customer service just in the last month I and spent hundreds of dollars here on gear for myself and my team. And because of Montana the assistant manager I will be calling before I show up and if she is there I will not shop there on her days P. S the boots were dry and I let them dry for 2 days before this incident"