Franklin's Service,

1903 Heindon Road, Arcata, CA 95521

"Quick, kind, didn't feel over priced. New to CA and needed a smog ... they did a smog!"

"Good place for oil changes and similar things. Fast service. Prices good."

"Friendly and knowledgeable staff provided the service as promised, in the time promised, for the price quoted. Thank you! I'll be back (but hopefully not for a while!)"

"Pretty reasonable and seems like they are very versatile on what they can do. I haven't gone to them for anything major but had to get my suspension looked at and had to pay for one hour. They checked out my suspension and they said they had extra time so they replaced my Windshield wipers fluid hose fitting, checked my fluids and inspected my lights."

"Took my vehicle to them 2 months ago. They charged me twice for diagnostics. It took a month to get my truck back from them. We really needed to be ready to sell the vehicle. All that was needed was to put a stock intake in my car by which it took them over a month just to get the part for my truck. They told me to drive it for a few hundred miles then bring it back to smog it. However, the engine light came on 4 days ago. Called them today, told them what was happening with the truck but they told me to take care of the engine light myself before coming back like what???? I thought you were the mechanics here not me?? Well, I clearly won't be coming back to this shop. We've been coming here for years. Recently service quality has dramatically decreased over the last two years. It looks like it's time to look for someone who will actually fix my car."