North Bay Auto
1305 10th Street, Arcata, CA 95521
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
1305 10th St, Arcata, CA 95521, United States
About the Business
North Bay Auto is a premier car repair institution located in Arcata, California. With a convenient address at 1305 10th Street, our team of expert technicians is dedicated to providing top-notch service for all your automotive needs. Whether you need routine maintenance, major repairs, or diagnostics, North Bay Auto has you covered. Trust us to keep your vehicle running smoothly and efficiently. Visit us today and experience the highest quality car repair services in the area.
Reviews
"Agonizing experience. Part was improperly installed. $600+ steering & suspension service brought more problems than I came in with. The Lead mechanic is great. I do not take this incident as an evaluation of the people working here. Rather, my review comes from the though: with a bill that high you would expect the part to be torqued properly. (this review has been edited after re-evaluating the entire experience)"
"Straight up said no to my needs for my auto repairs. Wow... have never had that treatment before. 0 out of 5 *responding to your reply. No, my car was not beyond repair, nor heavily damaged or even body repair. Shop refused the service request over the phone. Simply needed an 02 bung welded to the exhaust for air/fuel ratio monitor system. Not that big of a problem or project."
"I was charged Almost $200 to have an engine light diagnosed… they did not call me as requested after running the code and went ahead and preformed diagnostic tests on issues that were not important or requested. Spent most of the time checking headlights and tire pressure. Charged for the all the work. No reason scanning a code and finding no pressing issues didn't warrant a call back. I am very disapointed by this business’s lack of honesty. They clearly bought time on a slow day in order to rack up the highest fees. Even after mentioning that it “probably won't take that long” Once you sign a max quote, you will be changed the MAX."
"Called in before they opened and the receptionist was there early and answered. I had a new radiator in my truck ready to pick up before I got off work. I didn't even have to get my other vehicle to use for the day. Super impressed with Chad and everyone at North Bay."
"Katie and Wendy were absolutely delightful. I’ve had bad experiences in the past with automotive shops so I was nervous to go anywhere, but Katie and Wendy put my worries to rest… they were friendly, honest, and informative. I will definitely return back to this business in the future."
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