MILES The Auto Spa + Express Carwashes

"Pros: I held an active plan from when they opened to Sept 2023 It’s nice to have a car wash in the neighborhood because many don’t have one The monthly plans are reasonably priced to me Customer service is very pleasant. The crew is full of nice people Cons: Prices change sporadically. The amount you spend will depend on the employee ringing you up and it will almost always be higher than the price you see posted on signs and higher than the price you were quoted The dryer at the end of the car wash for the cars could be stronger/longer/better The cloths they give you are wet / damp - haven’t used a dry towel since the opening My car was scratched in the wash - they buffed it out thankfully after I paid $109.95 for a detail and my leather seats had noticeable areas that were missed"

"DO NOT GO HERE! This is NOT the same place it was years ago!! A couple weeks ago, I made an appt over the phone with a man who had a deep southern accent. He was nice to me and told the prices over the phone for the $99 interior/exterior. I told him about the dog fur in my husband's truck, that this was a gift for him since he was out of town. The man on the phone told me that the price for the lava stone that they use to remove pet fur and the vacuum was going to be an additional $50. I told him that was fine because it was what I paid them years ago to remove pet fur. Halfway through my appt, an employee who took the key to the truck and payment, called me over like I was being called to a principal's office, and told me that he was basically warning me NOT to look at the exterior of the truck because they had to spend so much time on the interior because of all the dog fur. He also showed me updated prices from their brochure, which were higher than their online prices and the prices the southern man gave me over the phone when I made the appt. When I asked about this, he said they just increased their prices, four days after I made the appt, yet they wouldn't honor those initial prices that were given to me! He also downgraded me from an M5 detail to a M3, or something like that, so that I'd still only pay $150. It didn't make any sense to me and still doesn't, but what was I going to do!? And I'm 100% positive this treatment wouldn't have been done to a male! But at the end, I looked at the truck and saw that the carpeted areas did look a lot cleaner, but I noticed on the drive home that it didn't look like Maria even put any polish or anything other than a dry cloth to the dashboard of the truck. I should have opened the glove box and console, but I was told by two employees that they would be clean. They weren't! Upon leaving, I tipped Maria $20. She didn't deserve 20 cents! And now that my husband is home, it's our 17th wedding anniversary today, and I just went out to show him his 'gift', and I am extremely angry and embarrassed that I spent so much money on a deep clean that looks like a 10 year old did it! In fact, the more we looked around the truck earlier, we realized that Maria did such a horrible job, that there are still places between the seats she clearly didn't even touch with a cloth, vacuum, or anything! This was NOTHING close to being $170 worth for ONLY an interior job. Plus, the southern man on the phone had assured me that they would clean the glove box and the storage console, then the man who took the key told me the same, and yet Maria didn't even touch those either! They were both empty so it's not like anything was in her way. She literally didn't even open those storage places that I was told would get cleaned. The old manager who used to be there NEVER would have even let me leave the parking lot still in that condition! Now it seems they hire ungodly crooks and people with zero work ethic! Unfortunately, I still have $150 in gift cards here, and I wouldn't even gift my worst enemy a "detail" job from this dishonest place. I never would have taken my husband's truck here if I had known how dishonest and downhill this place has become. I'm so heartbroken that his annivesary gift was not only an embarrassment, but a lot of money just wasted!"

"Horrible, paid double what I usually pay. The vacuums are too weak to clean the carpet. The truck is still dirty. Signs everywhere say you can get cleaning supplies but you have sign up for monthly harassment to use them. Another customer said it's the only one around so you get what you get. Terrible, rip off. Never coming back. My truck is still dirty."

"After reading the reviews I was concerned. I got a full interior detail- my car was in bad shape. I drive a minivan and just got back from a beach trip (where we accidentally left sunroof open during a rainstorm). Miguel cleaned our car and did a great job. There were some back cup holders that were t cleaned, but I wasn’t being as nit picky because my car was starting at such a terrible place. I ended up spending $275 thereabouts for cleaning and tip. Most of the bad reviews seem to be for lessor packages. I would def use them again and actually enjoy driving my car again. Added before and afters."