SmartStyle Hair Salon

"I checked in to get my grandson's haircut, the system said approx. 10 minutes wait. There were three stylists, two of which were busy with clients and the other was busy restocking the store. We sat there for over 45 minutes, I was amazed that the lady, that restocked, which I know for sure is a stylist, told me "when they had a minute for us, they'd get to us!""

"I asked for a highlight with foil . This is what I got … Very embarrassing at work, people’s jaw dropped and said I should have a refund. Left a review on this page, owner took it down. So here it is again."

"You know, I really wanted to like this place and there are definitely some talented ladies there but unfortunately the way the business is handled is quite inappropriate. On more than one occasion I have always made an appointment, but then get turned down upon arrival due to over booking or not enough staff. While I understand that these things happen and times are tough currently, it isn’t difficult to look at the bookings at the start of the morning and see what is scheduled versus who is on staff and reach out to people and make contact to prevent them from arriving just to have to turn around and leave!!! It’s bad business do better!!! I can overlook a lot, but I think at this point, it’s safe to say we will not be returning."

"Jasmine was an absolute joy to be around. She asked all the right questions and checked throughout the cut to ensure I was happy with everything. Fantastic customer service with a big smile! Made my whole day better just being around her. Don’t let this one get away she’s great!!"