Jule's Salon and Boutique 1715 Old Fort Parkway, Murfreesboro, TN 37129

"I’ve been seeing Shaena Crosslin at Jule's Hair & Color Studio in the Boro’ for years and I don’t know what she does with those magic hands but beyond just the color - I have never been so happy with a cut! She has seriously transformed my hair and she is so funny and lovely and just an awesome person to go spend some time with every 6-8 weeks. She gives amazing hugs and even better head massages ❤️ I’ve attempted services at many salons in Murfreesboro and would recommend the stylists at Jule’s every time. I trust my head in any of the hands that Julie stamps her name on a business card with! #consistentlysatisfiedcustomer"

"Jules is a very nice salon and boutique and is very inviting! I see Shaena for color and highlights and she never disappoints! I’ve gone to others in the past but they have never been on point with my color like she has! She listens to what you are wanting and if needed will recommend alternatives to better the care of my hair! I highly recommend her for any highlight and color needs she is truly amazing!"

"I go to Jules salon specifically to see Hailey. She is an awesome hair stylist who has been doing my hair for over 5 yrs. The hair color is always exactly what I want. Also the haircut is just right.She is a very knowledgeable and sweet person."

"Hailey is not only a fantastic hairstylist, but she is very knowledgeable in what she does. You can show her a picture of what you want, and she will be honest with you about how achievable the “look” is. I have level 2 black hair, and Haley has always given me the color I wanted without making my blonde too yellow, brassy, or skunk like. If you want an honest, talented, friendly, and caring hairstylist Hailey is your girl!"

"On March 13, 2021 I went to Jule's Salon and Boutique to get my roots touched up. When the stylist was done putting the bleach and foils in my hair she put me under the heat. I was under there for about 35-40 minutes, which I found out later from various stylists that you're not supposed to put bleach under the heat for that amount of time. When she took me out of the heat she continued to put bleach on my head at the washing station. When she pulled out my foils at the washing station I noticed a lot of my hair had come out, and when she was blow drying my hair I noticed even more of my hair falling out. When she was done my hair was a yellow tint, but I had somewhere to be so I didn't say anything. The next day my hair looked even worse. It was extremely thin and orange around my forehead. I also noticed bleach burns on my hair in the back. On March 17, 2021 I messaged the stylist on Instagram to ask for a refund. She gave me the owner's number and so I texted Julie, the owner. Julie refused to give me a refund until she saw my hair in person, so I went to Murfreesboro for her to look at my hair. When I got there she looked at my hair for a total of 10 mins and said she could do a root melt and that would fix it. I asked her how she was going to fix the damage done to my hair that was caused from me sitting under the heat with the bleach and she suggested that I go buy an Aveda deep conditioning hair mask. She didn't even offer to fix the damage and also didn't see a problem with the fact that I was put under heat with bleach in my hair. That scared me so I didn't want her trying to fix my hair again. I consulted with another hairstylist to fix my hair and she said she was going to have to do an Olaplex treatment and also cut my hair due to the damage. I got my mother involved to try to get my refund, but Julie still refused to give me my money back. At this point she still hasn't given me my refund, has stopped replying to my mother and me, and is blaming me for the stylist's mistake."