Aspen Dental - Oak Ridge, TN

"I’ve avoided the dentist for 20 years. I broke a tooth and had to find someone close that took my insurance and could see me asap. I went on line that night. Filled in some info and was able to book an appointment for the very next morning. I was very … I was scared out of my mind. Everyone was friendly, patient and made sure to explain what they were going to do before they approached me. They each took time to answer all questions. I ended up needing a crown $$$! But they offered a program based on my income & credit for scheduled payments. I can’t say I look forward to going back … it’s the dentist. But I will look forward to seeing them again and I feel safe with their care."

"I took off work for an emergency toothache. That was a massive cavity that needed filling. I picked Aspen dental. Unfortunately! They would not do the treatment. Instead, they wanted to force me to do deep cleaning, which was divided into two separate treatments prior to getting the cavity filled that’s hurting me. They also told me that would take two separate visits to complete.AND cost me 500$ out of pocket! I asked them if they would please reconsider and treat my cavity before I left. If I could come back the next day or two and they never got back to me. worst experience I’ve ever had! Left in tears and the pain I came in to get treatment for."

"This practice is a scam. They told me that I have gingivitis and need a special treatment for it which cost over a hundred dollars more than a regular cleaning. I’ll admit I need to floss more, but my teeth and gums are in no way in bad enough shape that a regular cleaning and more attention on my part will not reverse any issues. According to other reviews, I’m not the only one this has happened too. I asked to just receive a regular cleaning and forgo the gingivitis treatment, but they out right refused & said they will not give me a cleaning w/o the additional treatment. It’s disgusting that you worry more about meeting a quota $$ than actually being honest with your patients. They also made me pre-pay for the service a week in advance, I’ve never been at a clinic that does not take the payment on the same day of the service, I now have to wait several weeks for “claims to process” before getting a refund, which makes no sense because my first visit would be 100% covered through my insurance. Do yourself a favor & do not come to this clinic, they’re licensed scam artists. **Edit to add** I’ve since gone to see another dentist, was told that my gums and teeth are 100% healthy, no gingivitis, no special treatment needed. Aspen tried to scam me out of $280 for services that absolutely were not required. This place should be closed down."

"**PLEASE READ EDIT** This place is one of the worst reviewed dentist in Oak Ridge for a reason. As several prior posts have suggested this place really felt like a scam. As soon as we came in they were trying to sell us a toothbrush and a water pick. They didn’t know that my lady was scheduled right after me and they did the same stuff to her. Then back to back they tried to tell us both that we had gingivitis. We both floss and brush our teeth and we immediately felt that was incorrect. We tried to turn down this expensive treatment that they wanted us to do and just asked for a regular cleaning but they refused. They must’ve sent about 10 appointment reminders through both text and email for both of us so they must be desperate to get people to come in which is probably why they are trying to get extra money out of us. Avoid this place!!! **Edit** 4 days later we saw a highly rated dentist in Oak Ridge. You aren’t going to believe it, neither of us had gingivitis and both of us got regular cleaning that same day. The lady hygienist complimented my gums and said as far as my teeth there was only a little bit of plaque on the bottom that she had to clean."

"The exam and exrays were the advertised price of $19. The dentist did a cancer screening of my mouth for $30. Everyone was very nice and professional. Online Aspen Dental said that they took my insurance, however; upon verifying my insurance was not a provider. My treatment plan required a cleaning and two fillings for $874.... I decided not to finance the cost and left."