Lexus of Cool Springs 1636 Westgate Circle, Brentwood, TN 37027

"Doug was amazing from the moment I stepped into the dealership. He was patient and showed me options that would fit the requirements and budget I was looking for in a vehicle. He followed up with me throughout the process and made sure I was in a vehicle that I wanted. As a woman buying a car from a dealership for the first time I felt very comfortable. Ask for Doug if you are looking for a vehicle. He will take care of you. Thanks for such a wonderful experience!"

"Between IL and MN where I've previously leased my cars, I've always had a really great experience and have always built great relationships with my sales guys. This Lexus location has been the exception. Transparency is a word they excel at mentioning. They forget to actually practice it though. Dishonest sales guys is never a favored experience, especially when they already have a bad reputation in this industry. Ronnie, save your message about calling to discuss. Nothing to discuss when transparency isn't part of your work culture."

"Michael May was helping us and he did excellent job! We love our new 2024 Lexus RX350."

"If it’s your first time buying a car, don’t call your parents asking for any advice. If you do, may get a lovely note like this attached to your profile. I went in alone to discuss the used car I was interested in. I texted my dad quickly a few times to ask for advice. I brought him in the next day to look at the car I wanted, and here this note was sitting on the desktop computer. Aside from the extremely unprofessional note about me, their used cars are overpriced. Check nearby Lexus dealerships first. The car also smelled like a whole can of Lysol was sprayed in it. A very similar used car also available did not have that same smell. I decided to go with a car from the Lexus of Toledo that is a much fairer price."

"I absolutely loved my purchasing experience at Lexus of Cool Springs. Victoria Knox has very good energy as a salesperson, she was very patient with me, very upfront and honest about her knowledge of the car that I was looking at to buy. Most of the time I would try to haggle on the price, but because of her energy and honesty I didn't even bother. She treated me very well, so I didn't even try to mess with her commission. The next time that I'm in the market of luxury car shopping I will be looking at Lexus of Cool Springs 1st. I hope everyone has the same energy as Victoria. My son was so excited about his car."