BMW of Nashville - Brentwood Service & Repair Facility 1568 Mallory Lane, Brentwood, TN 37027

"Excellent service, over and above. I was traveling through Nashville and they got me in, fixed my car and I was on my way home to Seattle, WA. From the first phone contact until the end, excellent."

"TERRIBLE! I am NOT happy at ALL! My truck has been with the shop for 2 weeks. It has been making a noice. Keith a technician road with me to hear it. He hears it, agreed it was a weird noise he had never heard. Yet they had me pick up my vehicle without fixing it. I will be calling in the morning to speak with the manager and then calling corporate. This is my 3rd BMW and will be my last if this is not resolved/fixed."

"We have purchased four new BMW's over the years from BMW of Nashville. Brad Cochran has been our advisor in recent years and has definitely provided superior service, honesty, and expertise in every way. He definitely puts the customer first. We intend always to ask for Brad. Our service experience has made us even more satisfied with our vehicle purchases."

"We had a fantastic experience! Chloe, our Service Manager, was on top of it at all times and kept us in the loop. She even helped us get the car detailed. The automated work orders and approval process was seamless. This was the best service experience I have come across since owning my first car 40 years ago!"

"We had an appt and while our rep finished up with a customer, another rep talked with us to get all the paperwork started and looked at the car. Very efficient! Jeremiah Love is always our service rep and we really like working with him. Always super friendly and personable and a lot of knowledge on servicing the cars, but more importantly knows our cars well! Brad Cochran (?) is also super nice and helpful and got our paperwork started and was also very knowledgeable about some of the issues happening with my car."